Couldn’t ask for more!
Sunglasses are super cute, just what I wanted and came very quickly. I couldn’t ask for more!
By Katelyn J.
Response from Cool Frames· Jun 9, 2018
thank you for the review, enjoy your sunglasses. Lee
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Sunglasses are super cute, just what I wanted and came very quickly. I couldn’t ask for more!
By Katelyn J.
Response from Cool Frames· Jun 9, 2018
thank you for the review, enjoy your sunglasses. Lee
Saved us money to order the same frame and reuse the old lenses (rx did not change with recent eye exam).
By Cyndy E.
Response from Cool Frames· Jun 9, 2018
always happy to save our customers money. Lee
I love the fit!
By Lakeba G.
Response from Cool Frames· Jun 9, 2018
thank you so much! Lee
The price and quality of the frame I purchased was excellent! The frame was available at my doctors office for over $400 and I bought from Cool Frames for $85. When the frame arrived the fit was perfectly comfortable with no adjustment necessary.
By Anniegail
Response from Cool Frames· Jun 9, 2018
wow that's a huge price difference, glad we could help. enjoy your order. Lee
I will admit that I visited a review site after placing my order. I was a bit nervous as there were some bad ones. All was for naught. The ordering process was easy, I was kept informed as to the steps involved in assembling the glasses and again when they were on their way to me. I will easily order from coolframes again.
By AKuypers
Response from Cool Frames· Jun 9, 2018
thank you for your order, no business can escape bad reviews, we are not exception. we do strive to address any complains or errors on our end. we are very happy that your experience with us met your expectations. Lee
The colour of the frames were not bright red as it was pictured or described, more a plum burgundy colour. A bit boring for my liking. Not what I was expecting. Also the frames look to have been tried on by someone and stretched so they slip off too easily. They will need to be adjusted by a professional which I would have done if the colour was correct. The shape and size was good, but I was disappointed the colour was not right. I will have to send back and try again. Other than that the ordering and delivery service was great.
By Sonja M.
Response from Cool Frames· Jun 9, 2018
thank you for the order with our store, we can definitely exchange the frame to any other you may like. we can also take picture of the frame when it comes to our store prior to shipping to make sure you are 100% satisfied with the color. Lee
Great product and big variety
By Gustavo M.
Response from Cool Frames· Jun 9, 2018
greatly appreciate the review. Lee
These glasses are now on sale for less but this was the best price at the time. Coulda woulda shoulda waited but hey it was a gift.
By KB
Response from Cool Frames· Jun 9, 2018
thank you for the order, hope you enjoy your sunglasses. Lee