my experience coolframe
bad product ;break easly!!!!!!!
By I T F P DESTOCKIT E.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
bad product ;break easly!!!!!!!
By I T F P DESTOCKIT E.
Great professional service! Follow up was done quickly, questions were addressed with knowledge of the product. I will certainly use your service again.
By Daydon H.
Great selection and customer service but I was disappointed that the two different multi colored frames I ordered were both shown on the CF website to have uniform patterns, but the ones I received had random patterns. When I contacted CF about exchanging them for ones with uniform patterns, I was told that they have no control over the pattern. I returned both frames and was promptly refunded, (minus CF's 20% restocking fee).
By Pamela L.
Frames were exact same style and a perfect fit as replacement pair.
By Terry Z.
Took about 2 days to ship but arrived on time and in perfect condition.
By Satisfied C.
Excellent prices! Fast ship time considering what I ordered is made in Australia! I saved over $250 versus buying the same frames from a store
By Dana
Found the frames my daughter wanted at a great price.
By Karen
Good selection. Shipping was pretty fast. CoolFrames in general did a great job. The frames I ordered were gunmetal in color, the photo showed a darker gunmetal. They arrived silver and contacting the company that makes the frames, Fundimentals, said that is there color of gunmetal. Nice glasses, just trying to decide if I like silver.
By Donald S.