best
Loved my glasses
By Halana H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Loved my glasses
By Halana H.
Fast delivery as great picz
By maritza S.
Glass frame cracked within a week. And in to have to send them back first before warranty is a waste of my time during a pandemic. I’ll find a better company with faster turn around. Don’t waste your money.
By Sher
Response from Cool Frames· Jul 6, 2021
Thank you for your order, please know that all frames purchased from us are fully insured by their manufacturer for any defects and are fully covered for damage. Lee W.
Very good communication and frames are exactly as described.
By Mary L S.
Appreciate your great quality eyewear, customer service, and discounts! Thanks!
By Laurie L.
Great frames, arrived in perfect condition, quick shipping. Plus, I couldn't find these frames anywhere else. Thanks, CoolFrames!
By Susan H.
Great product. Arrived on time. Exactly what I ordered and good price.
By Steven G.
Great customer service. Delivery was prompt! Good quality frames and lens.
By Susan