Great company with fast delivery
Great company with fast delivery. Highly recommend.
By Carole M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
Great company with fast delivery. Highly recommend.
By Carole M.
Great frames came promptly. Fabulous price for frames and lenses.
By dorothy H.
Everything about my purchase to customer service was amazing I got my frames with in days do to Genesis excellent customer service when my item arrived it was exactly what I paid for I love cool frames and will continue to shop with them they are the best.
By Michelle W.
Love my new Humphreys frames! I wanted something more colorful and edgy. I have wire frames by Humphreys and know they are a good product. My new frames are comfortable. I have had a number of complements. Cool frames is a user-friendly site. Quick service. I could not be more pleased.
By REBECCA A.
Found this site by chance and it worked out. Prices are competitive but, reasonable for a nice frame. I order from them again.
By Hall
Purchased for someone who lives in another country. I will be visiting soon and will deliver the frames. They were easy to order and arrived as promised, packed well.
By Shirley K.
The interaction was great, I will recommend this site to everyone.
By Michel Arzola P.
I was going on travel in a week and when we found out that the frames were on backorder CoolFrames re-routed my order to my hotel. My glasses arrived at the hotel the day after I landed.
By Jorge H.