Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,546 reviews
Cool FramesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
4,546 approved reviews, newest moderated first
I received my frames exactly as ordered in a timely manner. No surprises. Thanks
By Jim
Response from Cool Frames· Dec 9, 2022
Thanks so much for the review! We appreciate your business. Take care, Ashley C. CoolFrames.com
They are gorgeous.
By Sharon R.
Response from Cool Frames· Dec 9, 2022
We are so happy to hear you love them! Enjoy. Thank you for your purchase. We appreciate you. Take care, Ashley C. CoolFrames.com
The glasses was more than I expected! I love my Cartier sunglasses! Delivery was fast and arrived right to my door! Looking forward to my next purchase! Thanks coolframes!!!!
By Julius W.
Response from Cool Frames· Dec 9, 2022
Thanks so much for the review! We appreciate your business. We hope to work with you again soon! Take care, Ashley C. CoolFrames.com
Coolframes delivered brand new Oakley sunglasses in its original packaging at a great price. Plus, Coolframes was quick in shipping the order. I'm a repeat customer.
By Rob from P.
Response from Cool Frames· Dec 9, 2022
Thanks so much for the review! We appreciate your business. Take care, Ashley C. CoolFrames.com
Ordering was so easy. I purchased my last glasses from the eye doctor. These are the same quality as in the Doctor's office at a lesser price. Thank you CoolFrames.
By Debbie S.
Response from Cool Frames· Dec 9, 2022
So happy that you are happy! We hope to work with you again. Thanks for the kind review. Best, Ashley C. CoolFrames.com
I was happy with the discount applied making the glasses i wanted more affordable an i am definitely pleased with my glasses
By Jada
Response from Cool Frames· Dec 9, 2022
Thanks so much for the review! We appreciate your business. So happy we could help you with a discount. Enjoy your glasses! Take care, Ashley C. CoolFrames.com
Speedy service. Glasses were exactly as ordered.
By John T.
Response from Cool Frames· Dec 9, 2022
Thanks so much for the review! We appreciate your business. Enjoy your glasses. We hope to work with you again in the future. Take care, Ashley C. CoolFrames.com
Ordering was very easy. The quality seems legit and accuracy of the prescription is good. We had one hiccup but they reaccomplished the glasses and sent them back quickly.
By nicole
Response from Cool Frames· Dec 9, 2022
Thanks so much for the review! We appreciate your business. We look forward to working with you in the future. Take care, Ashley C. CoolFrames.com
