Fantastic service
Fantastic service. Easy ordering and delivery was prompt!! Thanks
By Dana S.
Response from Connection· Mar 7, 2022
We really appreciate the feedback. Let us know if we can help with anything else. Thanks!
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
679 approved reviews, newest moderated first
Fantastic service. Easy ordering and delivery was prompt!! Thanks
By Dana S.
Response from Connection· Mar 7, 2022
We really appreciate the feedback. Let us know if we can help with anything else. Thanks!
I was waiting on the phone for 30 mins after that I got a recorded message that someone will call you back ASAP this is not right I will never do any business with them again. Phil
By Beverly
Response from Connection· Mar 7, 2022
We’re sorry your experience wasn’t a positive one. We really appreciate the feedback. Thank you.
Easy purchase of equipment and extended warranty. Purchase came when stated 48 hours after purchase confirmation. Will purchase again from your site.
By Sarah R.
Response from Connection· Mar 7, 2022
Thank you so much. Don't hesitate to reach out if you need help with anything else. Thanks!
One of the few stores that had the IPad I was needing. Fair price and shipped in just a couple days.
By Trevor S.
Response from Connection· Feb 28, 2022
Thank you for the feedback, we really appreciate it. Let us know if we can help with anything else.
Quick delivery and was in stock! Exactly the SD card holder I was looking for, and at a very good price! Have been dealing with these folks for years now.
By larrythecomputerguy
Response from Connection· Feb 28, 2022
That is great to hear. Let us know if we can help with anything. Thanks!
Bad customer service, don’t buy anything from them.
By Jessica C.
Response from Connection· Feb 28, 2022
We apologize the shopping experience wasn’t a positive one. Customer service is a priority for us, so to hear we didn’t meet your needs is unacceptable. We’re going to contact you directly to learn more about your experience. Thank you so much for the feedback.
Good customer service and on time delivery
By Jan Irvin P.
Response from Connection· Feb 25, 2022
Thank you for the feedback. Let us know if we can help with anything. Thanks!
Called and C/service sounded like they could care less. We may ship it today, and you will get it when you get. I will see if I can find the items I ordered somewhere else.
By VICTOR HUGO C.
Response from Connection· Feb 25, 2022
We’re sorry your experience was not a positive one. We will contact you directly to try to help. Thank you so much for the feedback, we really appreciate it.