Fast delivery
Fast delivery. Exactly what I needed.
By Angela D.
Response from Connection· Mar 7, 2022
We appreciate the feedback. Thank you!
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
679 approved reviews, newest moderated first
Fast delivery. Exactly what I needed.
By Angela D.
Response from Connection· Mar 7, 2022
We appreciate the feedback. Thank you!
I did not get the price quoted per our contract
By Judy A.
Response from Connection· Mar 7, 2022
Thank you so much for your feedback. We’re going to contact you directly to discuss this situation. Thanks!
Good product selection and service, shipping with ups rather than FedEx will get my return business.
By Ken M.
Response from Connection· Mar 7, 2022
Thank you so much for the feedback. Let us know if there is anything we can help with.
Requested information on two items from customer service. time was spent to well answer my questions. Representative was very courteous and continue to look for information. One of the best experiences I’ve had with customer service.
By Jackie S.
Response from Connection· Mar 7, 2022
That is great to hear. We really appreciate the feedback. Don’t hesitate to contact us if you need anything. Thanks!
Don't trust this company or what you see on their website!! I saw a computer on their website and due to the price, I called the 800 number to verify the information. The representative verified that the information was correct, the computer was in stock, and the price listed was correct. I purchased the computers and almost a week later they are " out of stock"! I got no notification and the funds were still holding on my credit card. I called and it took 3 transfers, 1 hour of holding , and getting the information for the supervisor and VP of Sales, Thomas Dion before someone would help me with finding out what happened with my order. finally I got "sorry, it was our error, website was incorrect, employee was wrong and there's nothing we can do". The supervisor had no empathy for my situation and no resolve or other options to rectify the situation. I was completely disappointed.
By Monica
Response from Connection· Mar 7, 2022
We’re really sorry about this situation. The pricing on the computers you referenced, created a surge in requests that outstripped the supply. Unfortunately, we were not able to meet all of the demand. We are really sorry for the inconvenience.
Quick easy and least costly.
By Jeff R.
Response from Connection· Mar 7, 2022
Thank you.
They had what I needed at a great price and offered free shipping.
By Michael
Response from Connection· Mar 7, 2022
Thanks so much. Let us know if there is anything else we can help with.
Fast, good prices.
By David L.
Response from Connection· Mar 7, 2022
Thank you!