Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
679 reviews
ConnectionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PC Connection, doing business as Connection, is a Fortune 1000, National Technology Solutions Provider, headquartered in Merrimack, New Hampshire.
Connection (connection.com) has 679 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
679 approved reviews, newest moderated first
I ordered an Apple laptop. It was $100 less expensive than anywhere else. It arrived on time no shipping fee. Excellent customer service.
By C S.
Response from Connection· May 13, 2025
Thank you for your kind words! We're thrilled to hear you had a positive experience and got a deal on an Apple computer. We strive to provide our customers with the best possible prices and service. We appreciate your business and look forward to serving you again in the future.
easy experience to purchase
By David E.
Response from Connection· May 9, 2025
We're delighted to hear that you had a positive experience with our purchasing process. Thank you for your review!
The process was very smooth.
By Shawn W.
Response from Connection· May 9, 2025
We're so happy to hear that you had a smooth experience.
Not sure if they wanted a sale or not.
By Theresa G.
Response from Connection· May 6, 2025
We understand your frustration. We strive to provide excellent customer service and are disappointed to hear that you had a negative experience. We will work with you to make this right.
Great communication, trustworthy, shipment and reasonable time.
By Robert C.
Response from Connection· May 2, 2025
Thank you for your review! We appreciate your positive feedback on communication, integrity, and shipping.
🔥 I love my APC 650, and her in 2 days, very good.
By Shucks
Response from Connection· May 2, 2025
We're thrilled to hear you're enjoying your new device! We appreciate your feedback and are glad you're happy with your APC UPS.
Connection always has the greatest selection and competitive pricing. If I have questions or need help, my rep. is always there for me.
By Mike G.
Response from Connection· Apr 30, 2025
Thank you for your review! We're thrilled to hear you appreciate our selection, pricing, and the support you receive from our team. We strive to provide the best possible experience for our customers, and your feedback is greatly valued.
Seamless ordering and shipment updates came promptly.
By Jeffrey C.
Response from Connection· Apr 29, 2025
Thank you for your review! We strive to provide a seamless experience for our customers, and we're glad you found our ordering and shipment updates fast and helpful.
