Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Commit Action
Commit Action pairs you with a dedicated accountability coach whose sole job is to give you clarity on what needs to get done and the accountability to make sure you do it.
Commit Action (commitaction.com) has 270 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
This is the most valuable tool! I've been using Commit Action for the last 12+ months, and since then, my coach, Elizabeth, has helped keep me accountable for my sales, growth, and even health goals. She's empathetic and also has straight business to keep me in line. I really love the psychology of how they approach things. For entrepreneurs, we have nobody to hold us accountable, so this tool is a secret weapon. Thank you!
By Nikitas T.
Response from Commit Action· Sep 13, 2024
We agree - Elizabeth rules! Honored to be part of your planning every week and looking forward to watching your businesses keep growing as you and Elizabeth continue your work together!
A disappointing experience
A disappointing experience.
I was VERY excited about signing up to Commit Action, and tried the service (at $575 per month).
I wasn't really sure how to extract value from my coaching experience. My calls often felt like academic lectures that were interesting, but not necessarily always relevant. This took much much of the limited call time. And as a result, this left little time to talk about the specifics of what I wanted to achieve in my startup that week, and then often the call ended pretty abruptly and in a way that was incomplete. Ultimately, the calls felt like we were just covering my normal 'to do' list, and didn't have much depth to them. And I don't feel that the onboarding process was clear.
But the most disappointing part was my engagement, and the reason I'm writing a review (I'm not a review person) was my interaction with their Head of Customer Success, Ryan. When I decided to cancel the service, and said I would explore coming back in the future, he sent me multiple incredibly passive aggressive and rude emails. I won't go so far as to paste them here, but they were definitely out of line and pretty shocking for someone that is responsible for customer success. It left a very poor taste in my mouth, and really showed that they don't care about their new customers.
Ultimately, I'd say this is not worth the investment. From what I've heard, the service used to be a lot better, but its going downhill these days as they scale the business. Such a shame.
+++
An update, based on Commit Actions’s bizarre and untrue response:
Your statement that I was ‘non responsive’ implies that I was not responding during my active coaching. This is untrue. Rather, I subscribed online and then purposefully delayed scheduling my first call because 1) I was in the midst of fundraising (which I communicated), and 2) signing up triggers Commit Action sending pre-work on milestones etc before the first call, and I wanted to carve out appropriate time do do that thoughtfully. Please also be honest and share that the coach I was assigned had a busy schedule and some travel (which is totally reasonable and was no issue) and that I was provided dates some weeks into the future and/or at time zones that didn’t align with my location, and so there was a waiting period on your side, too. I had no issue with this by the way(!), and I don’t believe you should penalise me for choosing a start date that also worked for me. That is bizarre. And this has nothing to do with why I chose to step away from Commit Action.
Also once my kick off call took place and my weekly calls began, I was responsive, prepared and on time for every single call. In fact, so much so that I felt unsure what our call time should be used for. So please do not misrepresent the truth.
Lastly, at your request I agreed to share constructive feedback on a call and scheduled and confirmed it with you. There was no ‘trouble scheduling’ - I used your scheduling link at your request. Your Customer Success lead then abruptly cancelled it, to which I replied via email and did not receive a response. So, in fact, it is your team that hasn’t responded to me. So please, once again, do not lie saying that I have not responded and therefore you will consider this the last communication. We have emails to the contrary.
All you are doing is publicly demonstrating your ‘Customer Success’ approach, which is passive aggressive and misrepresents the truth.
By EM
Response from Commit Action· Sep 9, 2024
We’re sorry to hear about your experience. For others reading, we feel its important to note your experience of Commit Action spanned less than 4 weeks.
At the beginning of your brief engagement you were non-responsive to efforts by our CS team to schedule introductory calls. Ryan's remarks weren't intended to be rude but do reflect this reality. As does your understandably poor "onboarding" experience.
Our founder Peter is aware of your situation and is happy to meet for a one-on-one discussion to address any misalignment in your perception of our service. Your experience is by no means typical.
Since there has been considerable back and forth, and trouble scheduling, we’ll consider this our final communication, but the door remains open if you’d like to connect.
Accountability helps take you to the next level
I’ve been with Commit Action for about 5 years and my coach Elizabeth (and James before her) have done a great job keeping me focused and on task. The great thing about Commit Action is the accountability. As a business owner, there are always different “fires” I have to deal with every week, but knowing I had my call scheduled with Elizabeth made me focus on whatever priorities I set out with her the week before. Some weeks I would get everything accomplished, some weeks I would fall short, and some times I had trouble just getting started. Elizabeth is great in helping me brainstorm what would be a good “first step” on certain projects even if the goal wasn’t to finish it. More often than not, once I got in the zone of working on that first step, I found the motivation to keep going through the rest of the tasks required for success.
Commit Action has been a partner in my success on a few big milestone projects. I had a book published and they were with me from the very beginning during the writing and editing process. I was able to get some business systems in place to take off 30 consecutive days this past year (my goal was 1 day for each year in business, so 30 days for 30 years), and Elizabeth kept me on track through all of it.
I look forward to the “Head Start” planning process that the founder Peter puts together for us each year, as it’s a great way to head into the new year with bigger and bigger goals.
I think many business owners are good at setting goals, but staying on track throughout the chaos of running a business can be difficult. Commit Action makes that process easier.
If you are on the fence about giving them a try, go for it and see what you can accomplish in just the next 90 days.
By William B.
Response from Commit Action· Aug 26, 2024
William, thank you for this incredible review. And thanks for counting on us to support you these five years! We look forward to many more wins to come.
We're big fans of all the progress you've made over the years. Your accomplishments are an amazing blend of creative projects (like your book) and concrete business wins. The delegation and systems you put in place to take that milestone time off is really impressive.
You've also put your finger on the absolute bullseye of our service's value: Every serious entrepreneur has a constant conveyer belt of urgent-feeling work coming their way. It's only with structure and accountability that founders can elevate the TRULY IMPORTANT over the urgent... and thus keep their biggest opportunities moving forward no matter what.
Your business and the results you've created are a testament to your incredible skills as an entrepreneur. We'll take a little bit of credit for ACCELERATING these accomplishments.
We're honored to be a part of your team and a part of your personal productivity system.
- Peter Shallard
Commit Action founder and CEO
4 year member review
I have been working with Commit Action for close to 4 years and my experience has been nothing short of amazing!
I started in November 2020 and was desperately in need of completing tasks that move the needle for my business.
Fast foward to today my coach, Jamaal always bring positive, supportive and tough love to our meetings.
Jamaal does a great job organizing the calls and really making me think about the task im doing and whats real work vs busy work.
Huge thank you to Jamaal for providing a consistent, reliable and results driven experience each week!
By Nick F.
Response from Commit Action· Aug 23, 2024
Thank you, Nick! Jamaal is a truly incredible coach, and we are lucky to have him! So grateful that we've been able to work with you since 2020, and looking forward to celebrating all the wins to come!
Invaluable focus and a well-needed human push!
Brittney Edwards was my accountability coach at Commit Action and she was outstanding. I had her alongside me for nearly 6 months, those 6 months were crucial in so many ways. As an entrepreneur that was previously used to being plugged into the huge machine of Silicon Valley companies, I needed an extra layer of high level accountability, prioritization and human check-ins to navigate the wave of decisions coming thick and fast. Brittney provided that and more, an unbiased human voice and mind that was truly in my corner every day keeping me on track, celebrating the wins and helping me quickly dust off the loses. Commit Action is an invaluable add for anyone needing that extra daily push, clarity and weekly focus. Thank you!
By Kaz M.
Response from Commit Action· Aug 23, 2024
Thank you Kaz! So glad to hear we could make such an impact with you in just 6 months! Brittney is great like that!
Elizabeth was great!
Elizabeth was great!
By Peter K.
Response from Commit Action· Aug 23, 2024
Thank you! We think Elizabeth rules too!
I usually don't write reviews..
I usually don't write reviews, but Commit Action was a life changing experience for me and my business. I highly recommend it to everyone who is a business owner regardless of size or industry, this is not just about productivity, or accountability. It's about how to win the game of business. I would give 10 stars if the system would allowed me:)
By customer
Response from Commit Action· Aug 23, 2024
Thank you! We take pride in the way our methodology really does work for anyone with ambition and autonomy. So happy to hear you're getting that ROI!
Working with Summer at Commit Action…
Working with Summer at Commit Action has completely changed my life. She has shown the perfect balance between keeping me focused and being flexible enough to help me become the person I want to be and achieve my biggest ambitions. Summer genuinely cares about my success, and her support has been invaluable. the progress i made in one year since starting our work together is huge.
with her guidance, I've made significant strides not only in my business but also in my creative goals aand personal life. The investment in commit action and in her coaching has been the best money I've ever spent.
If you're looking for support in your way to make your dreams come true, look no further. I couldn't be more grateful.
By Yoav K.
Response from Commit Action· Aug 23, 2024
Thank you so much for this thoughtful review, Yoav! We agree that Summer is GREAT! So glad the investment you've made in yourself with us is paying off!