Highly recommended
Highly recommended, they treat you like a family, very respectful very professional.
By JAVIER R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
125 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zepp Clarity - A Division of Zepp HealthFounded in 2013, Zepp Health is a global smart wearable brand with 40 million users in 90 countries and 200 million units sold. Our products include hearing aids, smart wristbands, watches, and headphones, all helping users achieve daily health and fitness goals.
Zepp Clarity (clarity.zepp.com) has 125 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
125 approved reviews, newest moderated first
Highly recommended, they treat you like a family, very respectful very professional.
By JAVIER R.
Sandra was very helpful and prompt in resolving the issue I was having. My replacement hearing aids were delivered very quickly. I am happy with the service and the product.
By Debra
From the very beginning, talking to Jenna and very knowledgeable but just very sweet and professional. Then talking to the doctors. Exceptionally great staff.
By Greg N.
Quick response made it work flawlessly.. Excellent customer service
By Gene R.
Miss Sandra is absolutely fantastic and your product. I love it. Miss Sandra did such a fantastic job. Please give her a raise and a promotion as soon as you can.
By James P.
The woman was Great and helped me, but I think I need to see an ENT to review my problem at this time.
By Ed J.
I thought I was only going to receice a few ear pieces. But I received a lot. Thank you........Faith
By Faith K.
Zepp is a great company to do business with... I got a pair of their Clarity Pixie hearing aids. The sales staff was great, the delivery was super fast, and I loved the small size and fit. Unfortunately, my hearing is considered severe, and the hearing aids were not able to help my situation satisfactorily. The audiologist was great and we tried many things to see if they would work out. Unfortunately, my hearing was too severe, and I had to send them back for a refund. There was absolutely no problem in returning the aids and getting my purchase cost refunded. They even sent a postage fee mailing label for returning them. AlI I can say is they were great to deal with and I only wish the aids were powerful enough to handle my severe hearing loss.
By Gary K.