customer service acted quick to a…
customer service acted quick to a malfunctioning device.
By LSnyder
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
125 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zepp Clarity - A Division of Zepp HealthFounded in 2013, Zepp Health is a global smart wearable brand with 40 million users in 90 countries and 200 million units sold. Our products include hearing aids, smart wristbands, watches, and headphones, all helping users achieve daily health and fitness goals.
Zepp Clarity (clarity.zepp.com) has 125 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
125 approved reviews, newest moderated first
customer service acted quick to a malfunctioning device.
By LSnyder
The ITC hearing aids are excellent. The company is very professional, and as a follow-up, an audiologist contacted me about a week later to address any concerns and to help with any adjustments. Having an app to fine tune the volume (either each ear separately of together) and the bass/midrange/treble frequency range in different hearing environments is a big plus! And everyone I spoke with was wonderful.
By Bill M.
Worked with Janna, wonderful and very knowledgeable. Very good experience.
By Richard L.
easy fixfor hearingaids
By Michael Petrekovich M.
The service of the Dynamic Duo … Stephanie and Janna …. Outstanding Professional’s !!!
By Luke D.
Very good customer service- always retuned my calls.
By Jeff H.
I was a Eargo customer and tried the Pixie for half the price. Two weeks into it I am loving the hearing aids. Customer Service and the follow up has been amazing. Thank you and keep up the great work.
By Brian
janna unruh is a very helpful and friendly rep. we tried to get my omni hearing aids to stream phone calls but was unsuccessful
By jon R.