fitted bearing issue
I had a problem with my fitted bearings and City Grounds swiftly swapped out my frame. Really great to customer service, friendly, understanding and easy.
By Beeny R.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
447 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Fixed Gear Bikes, Fixie Bikes, Commuter Bikes, Road Bikes, Urban Cycling Gear & More Available at City Grounds, your premier source for urban cycling.
City Grounds (citygrounds.com) has 447 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
447 approved reviews, newest moderated first
I had a problem with my fitted bearings and City Grounds swiftly swapped out my frame. Really great to customer service, friendly, understanding and easy.
By Beeny R.
Everything from start to finish was so easy.
By Diana P.
I picked up my items at their store in Irvine. It was quick and they were courteous. I had a lot of questions about other products and bikes. I’ve had pleasant experiences with City Grounds thus far.
By Mundo
it looks great and is well built I'll be buying more very soon.
By Travis L.
Response from City Grounds· Oct 29, 2025
Thanks so much for sharing your feedback! Enjoy the ride!
Great communication and fast response
By christopher S.
Response from City Grounds· Oct 29, 2025
Thank you for sharing your feedback! We’re happy to know your order arrived promptly and appreciate you choosing City Grounds.
Fast delivery and a good amount of notifications letting me know how my order was doing.
By Bruno
Response from City Grounds· Oct 29, 2025
Awesome! We do our best to ship fast — happy to hear your bike made it in record time!
Fast shipping
By Bryan
Response from City Grounds· Oct 29, 2025
We’re glad to hear your bike shipped and arrived quickly! Thanks for your trust and support.
Bought a few bikes from here and I will continue to keep coming back. Last bike I ordered a lil flyer for my son and literally the next day it was on my porch !
By Derrick J.
Response from City Grounds· Oct 29, 2025
Awesome! We do our best to ship fast — happy to hear your bike made it in record time!