Costly return policy...read the fine print before purchasing from this company.
The bike I ordered for my daughter was delivered timely and my daughter loves it. However, I purchased additional pegs for her bike. I did not realize that the bike peg that I ordered did not come as a pair. It was not clear and when I requested a return label City Ground emailed me back stating that I was responsible for both the shipping and restocking fee for a peg. So it would cost me money to make the return and to purchase a second one without a bike purchase would cost me double for the peg with shipping cost. I thought this was unfair and should have been stated more clear for first time BMX bike parents. I decided not to purchase my other daughters bike from them bc of this policy. These bikes cost too much to possible loose so much money on their poor return policy.
By New Y.


