Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
6,209 approved reviews, newest moderated first
When looking for a shipper for a 9 week old puppy, CitizenShipper sent more than enough shippers to be able to find one that fit what I was looking for. Responses started coming immediately. Made the process of finding a shipper easy.
By Doree L.
Great I was very pleased with the deliver
By Donna H.
Excellent job , start to finish. I would highly recommend.
By Diane D.
From the very beginning booking and making arrangements to the final delivery, which involved a very long 22 hour ride, they were excellent. I was quite nervous shipping my parrot that far but I didn’t have many options. They handled this so well and it put my fears at ease. The communication/ administrative end of things and the fellas who delivered her were excellent. I would use them again and I recommend them to you as well. Also, there price was very competitive. So the service, the value, and the job done was excellent!
By Mike H.
I am really happy for service and getting Luna to us safe, we really appreciate all the updates, GPS location and Videos. Thanks so much for all the help. Thanks, -Ray
By raymond R.
I was able to receive quick quotes from potential drivers and read reviews to help me determine who was the right fit for us. It was an easy, affordable process from start to finish and if I ever need pet transportation again, I'll be sure to use CitizenShipper.
By Brittany A.
The shipper was top-notch! Definitely would recommend this company; they were kind, fast, smart and compassionate. Would absolutely use this company again.
By Kat
Nice service have used them a couple of times to find drivers to transport our dog. Always get a bunch of offers so it certainly work well
By Nigel C.
