I found it to have a huge selection and easy to use shopping cart system.
Great shoes for everyone. Easy to use website.
By Gregory
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
520 reviews
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With groundbreaking styles season after season, Chinese Laundry lives at the forefront of fashion footwear. Chinese Laundry is the perfect expression of its signature combination of outstanding quality and value with a unique and inspired point of view. From stylish daytime looks in innovative fabrics and leathers to evening collections in eye-catching metallics and satins, Chinese Laundry consistently provides a mix of styles and trends that are ideal for today’s fashion landscape.
Chinese Laundry (chineselaundry.com) has 520 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
520 approved reviews, newest moderated first
Great shoes for everyone. Easy to use website.
By Gregory
This shoes are so beautiful, it fits perfectly on me and the customer service was the best! Thank you
By Lorena
They kept in touch with me and answered all my questions!
By Marley
Chinese Laundry has shoes of various styles and colors that you can't find anywhere else. They are great quality yet affordable. Definitely getting more for your money.
By Cynthia
Love the style, bought half size down per other reviews but the first stripe on the feet was too tight and hurt, have to send it back exchange for my regular size, hope the second one comes fit better.
By Nik
Called Chinese Laundry to explain that I had mistakenly ordered same pair of shoes twice. Spoke with a fabulous rep who explained that a refund would be on its way within days of my sending back one pair. What a delight to have such a friendly and helpful person to speak with on the phone..... Love Chinese Laundry and will be a forever consumer
By Christine
I get so many compliments everytime I wear this shoe. Not only is it really cute, but it's very comfortable. I own 5 pairs in this style and will buy more when more colors come out in my size.....LOVE it;-)
By Elizabeth
I ordered my shoes for a pageant, they were exactly what I needed, however I don't think the quality control is 100%. The straps of the shoes had loose threads and knots all over, I am thinking the sewing machine malfunctioned. This is understandable but the improperly made parts should not have reached the final product. They're ok for practice, if not for the error they'd be perfect.
By Rc