Very happy customer!
Excellent product! Exactly what I expected. Timely receipt of product. Easy process for ordering.
By Carlena
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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520 reviews
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With groundbreaking styles season after season, Chinese Laundry lives at the forefront of fashion footwear. Chinese Laundry is the perfect expression of its signature combination of outstanding quality and value with a unique and inspired point of view. From stylish daytime looks in innovative fabrics and leathers to evening collections in eye-catching metallics and satins, Chinese Laundry consistently provides a mix of styles and trends that are ideal for today’s fashion landscape.
Chinese Laundry (chineselaundry.com) has 520 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
520 approved reviews, newest moderated first
Excellent product! Exactly what I expected. Timely receipt of product. Easy process for ordering.
By Carlena
The shoes are great and look really good on. I was pleased with how fast my order shipped.
By Sarah
Great products, fast shipping!
By Sabrina
I am a truly happy with my purchase. Service was great and the price was awesome as well. If you have never worn Chinese Laundry shoes before I recommend trying them for the first time. You want be sorry.
By Tammy
I love my shoes, they were exactly as the site showed them. The service was very quick. My order got to me with in a week of placing my order with regular shipping.
By Kellie
I love Chinese Laundry and have many pairs of their shoes- I ordered a pair of wedges to wear in a wedding over a week ago and still have not received them. I don't know if they will arrive in time for the wedding now. Really hope they show up.
By Katie
A while back I had ordered pageant shoes at the very last minute. Well something got messed up with shipping and they never got to my apartment. I frantically called customer service and told them the situation and they were nothing but nice and helpful. My guy even called stock found my shoes and shipped them to me over night with no cost! I was so grateful and impressed! I had my shoes the next day!
By Tori
My shoes came a day early and were exactly what I was expecting! Love love love Chinese laundry
By Ocean