great experience overall
great shoes! fast ship and excellent customer service. was pleasantly surprised
By RoxyLu
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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520 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With groundbreaking styles season after season, Chinese Laundry lives at the forefront of fashion footwear. Chinese Laundry is the perfect expression of its signature combination of outstanding quality and value with a unique and inspired point of view. From stylish daytime looks in innovative fabrics and leathers to evening collections in eye-catching metallics and satins, Chinese Laundry consistently provides a mix of styles and trends that are ideal for today’s fashion landscape.
Chinese Laundry (chineselaundry.com) has 520 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
520 approved reviews, newest moderated first
great shoes! fast ship and excellent customer service. was pleasantly surprised
By RoxyLu
I absolutely love my tippy tops and I'm pageant ready! Thanks Chinese laundry!!!
By Saxony
The shoes are very comfortable. The heel is not too high and I love the suede material. The shoes are perfect for work.
By Lindsay
I wore them for my graduation I was on my feet for a solid 5 hrs and they were surprisingly comfortable. They will pair nice with jeans as well! Can't wait to wear them again.
By Nicole
I'm very satisfied with the way my order was processed.It was shipped the next day and received in less than a week .I feel very confident buying from this site.I will be definitely returning for more great deals..
By Elizabeth R.
The ordering process was very easy and convenient. although after ordering 3 pairs of the same shoe, my email confirming shipment read only 2 items within my order. I emailed the customer service team and they told me that my order only included 2 pairs of shoes. I then forwarded them my initial confirmation of order email stating 3 pairs of shoes in stock. They apologized and stated that the in stock amount must have changed close to the time of my order. I then had to re-order a new pair of shoes in another size. Shipping is fast and the product is great.
By Alexandra
all I wanted and more!
By Haley
Really fast and simple transaction
By Alaeshia