Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
987 reviews
CertapetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
987 approved reviews, newest moderated first
I love certapet! I've used them for 4 yrs already and helps me personally.
By Ellybeth C.
Response from Certapet· Mar 2, 2022
Thank you so much for sharing your experience with us. We are glad that you had a positive experience with the whole CertaPet team. We look forward to serving you for more years to come!
It was a good experience overall. The form to fill out is fairly lengthy but that’s expected. After filling out the form the certificate came in the mail pretty quickly. The process itself is simple.
By Kgul
Response from Certapet· Mar 1, 2022
Thank you for sharing your experience with us. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.
I am so satisfied with CertaPet. The therapists have been so caring and helpful. They have made traveling and living with my PSD stress free. I am forever grateful.
By Kathie G.
Response from Certapet· Mar 2, 2022
We are incredibly grateful that you took the time out to give us a 5-Star review. We are glad that you had a positive experience with the whole CertaPet team. We’re here for you anytime.
I have been using certapet for years and have told many people about them. They are an amazing company with amazing doctors. I never have any issues with their letters when flying and it just makes it less stressful for me to legally have my support animal with me. I would highly recommend certapet!!
By Sonny D.
Response from Certapet· Mar 2, 2022
Thank you so much for recommending us. We are glad that you had a positive experience with us. We’re here for you anytime.
Highly professional service, evaluation was done with very delicate but detailed approach. I got a lot of useful advices
By Anna
Response from Certapet· Feb 25, 2022
Thank you for sharing your experience with us. We are happy to know that everything went well with your consultation. Please let us know if there is anything else we can do for you.
Certapet has been so helpful for my daughter Everyone is very professional and nice. I’m very thankful!!!
By Contina S.
Response from Certapet· Feb 25, 2022
Thank you so much for this positive review. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.
They are trusting and excellent this is my second time using them! Will definitely recommend!
By Kat
Response from Certapet· Feb 25, 2022
Thank you so much for recommending us. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.
Therapist follows through timely and checks in throughout the year. Certapet has been so easy to work with and so grateful to have been connected to their network of therapists for the past 2 years :)
By Hanna P.
Response from Certapet· Feb 25, 2022
Thank you for your for the amazing feedback. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.
