Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
987 reviews
CertapetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
987 approved reviews, newest moderated first
Great experience! Highly recommend. Makes my PTSD easier knowing I can have my furry friend who's trained with me!
By Sarah F.
Response from Certapet· Feb 22, 2022
Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.
Such a fast process!!! After waiting months to hear back from a therapist near me I looked into Certapet and I am so glad I did!!! I know have an ESA letter and am living with my cat! If you’re on the fence about it then DO IT!!!
By Mags E.
Response from Certapet· Feb 22, 2022
Thank you so much for this positive review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you.
This is the best place to get your pet certified. They are so helpful and great at getting you in touch with your therapist.
By Jessica C.
Response from Certapet· Feb 22, 2022
Thank you for sharing your experience with us. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.
This website is awesome! I was able to get my dog certified in less than 24 hours.
By Morgen M.
Response from Certapet· Mar 1, 2022
Thank you for sharing your story with us. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.
I really appreciate certa pet!
By Olivia M.
Response from Certapet· Feb 8, 2022
Thank you so much for this positive review. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.
When I renewed it was fast and easy. I appreciate certa pet
By Jazmine B.
Response from Certapet· Feb 8, 2022
Thank you for this amazing feedback. Please let us know if there is anything else we can do for you.
Certapet was a awesome experience!! There Customer service team and My Therapist were absolutely amazing!!! I highly recommend them.
By Catherine Zajda C.
Response from Certapet· Mar 1, 2022
Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.
I love certapet! They have helped me stay up to date on ESA laws and information and I have been able to function peacefully knowing my kitty is taken care of.
By Cullen S.
Response from Certapet· Mar 1, 2022
Thank you for this amazing feedback. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.
