Waiting more tha 24 for a response to…
Waiting more tha 24 for a response to my question and now found out that the case and screen I've been waiting for weeks for is being returned by my postal service because caudabe didn't provide sufficient electronic customs regulations. They are still not responding and I expect a full refund.
By Temka G.
Response from Caudabe· Jan 28, 2023
Hi Temka, thanks so much for your reply. Looks like our team actually responded in 26 hours, not 24. 🙂 Sorry about that - it's just a bunch of humans over here, not robots unfortunately! Either way, it appears that everything has been addressed to your satisfaction. And, we of course, apologize for any inconvenience. It looks like you're in Ireland - the carrier we use for Ireland admitted that they were not transmitting data correctly for a small number of orders to Ireland. That issue has been fixed on their end and you should be good to go on future orders. For future reference, feel free to just hang tight if you have any issues. We may get pretty busy at times, but we'll always make sure that you're taken care of. No worries!