CaudabeReviews of caudabe.com

This is my first time ordering from Caudabe. I recently upgraded to a 17 Pro max and wanted good protection and Caudabe was my choice. The customer service has been excellent. They replied same day and have kept me updated and got it out to me fast as I will be going overseas soon! Highly recommend and will be a repeat customer.

Great case. I got the Sheath Green. Beautiful color, great minimalist look and textured feel. Strongly recommend.

There was a slight issue with my order but after emailing Caudabe's customer service, it was solved right away! Caudabe's customer service rep was quick and solved my issue quickly. Allowing me to get my order within the same week! Due to this I placed an order for another case. Great company and customer service.

I have been a returning customer since 2021 & recently had to contact customer service of which I was assisted by Robin, who provided great support — resulting to the issue getting resolved promptly. Will recommend Caudabe to friends!

Ordered the Sheath case for my Samsung Galaxy S26 Ultra, and it has been the best phone case I have ever had. Grippy enough without being too grippy, precise cutouts around the cameras and ports, durable, and nice clicky buttons. I will definitely be getting another one. Thanks, guys!

Without hesitation Caudabe helped me with my needs. Very quick response and great customer service. When it comes to the product, I love it! It fits perfectly and looks very nice! Will continue to use this case for many years to come.

When i received my iPhone 17 Pro Max back in October, I had already decided on buying the Veil frosted case from Caudabe. Its an amazing case. However, im the type of person that likes to switch cases. After a few months, I noticed my Veil case started to fit a bit looser and a gap started to develop. So i gave an email to Caudabe customer support just to see if there was anything that can be done. I was contacted by Robin A. She was fantastic and absolutely helpful! She recommended to me the Sheath and Synthesis as other buyer of the Veil switched to those. I had some knowledge of the alternative from youtube and was intrigued by he Sheath. But changed my mind and decided i liked the Synthesis more. So Robin A gave me the option of either replacing my Veil case with another Veil or the Synthesis. I told her Id like to switch to the Synthesis. She then proceeded to email me an invoice to pay the difference and everything was done! Robin again was super helpful!!

Although I didn't keep the phone case because I had a problem with the delivery of my new device from Samsung. I initiated a return for my Caudabe Sheath and customer support made the return seamless. Communication was fast and responsive. They sent a return label. Upon receiving my return they initiated the refund promptly. For reference I received the phone case on Monday March 9th. Immediately contacted them for a return. Within the hour I had a reply from them and they sent a return label. Return was sent out by me next day. By Friday March 13th they already have received it and initiated the refund. It's simple things like that can really make or break consumer experience. I definitely would recommend them to friends and family.