Great Site!
Very helpful site for local resources!
By Margie
Response from Care.com· Jun 15, 2015
We appreciate the feedback Margie!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
6,298 reviews
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Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
6,298 approved reviews, newest moderated first
Very helpful site for local resources!
By Margie
Response from Care.com· Jun 15, 2015
We appreciate the feedback Margie!
I have not been happy with the different levels of payment and what is offered with each level. I feel that you are charging 'alot' for 'little' in return unless one signs up for most expensive package.
By Steve
Response from Care.com· Jun 15, 2015
Hi Steve, thanks for your feedback on our subscriptions. Can you please email us at [email protected] so we can go over the specific options for your account? Thanks again!
The responses I have received are prompt and couteous.
By Jane
Response from Care.com· Jun 15, 2015
That's what we like to hear Jane! We hope you find the perfect caregiver and wish you the best of luck in your search!
Care.com was an excellent source for my caretaking needs.
By Cliff
Response from Care.com· Jun 15, 2015
Hi Cliff, thanks for sharing with us and we are happy to have been a part in your search for a caregiver.
We were able to find a WONDERFUL caregiver for our son and I am so grateful that Care.com exists to help make that connection. It is such an easy service to use.
By Elizabeth
Response from Care.com· Jun 15, 2015
Thanks Elizabeth! We're glad we were able to help :)
We got a TON of responses to our post, but the two women we lined up to try first both bailed at the last minute. In the end, we felt like we had invested a lot of time with no return.
By MT
Response from Care.com· Jun 15, 2015
Hi MT, we're sorry to hear about that. We encourage you to write a review on both providers to share your experience with other potential families as well.
The site is filled with much unnecessary stuff. There are many pop up windows. Many of the links are broken and do not refresh appropriately.
By Eli
Response from Care.com· Jun 15, 2015
Hi Eli, we apologize for any inconvenience or frustrations. If you can please send us an email at [email protected] with the specific links that were not working for you, we would love to forward it to our technical team. Thanks!
I wish I had tried care.com sooner - its been a great place for me to find helpers to make my daily life much easier and smoother - as a busy mom I have time to spend with my kids and focus on the important activities.
By anonymous
Response from Care.com· Jun 15, 2015
We are so happy we were able to help make your life easier, thanks for the great feedback!