Care.comReviews of care.com

I paid 20 Euros for membership to care.com and then they charged me for another few months. I didn't get any offers in my area ( Dublin,Ireland) so I unsuscribed and cancelled the service. They sent me an email stating that I have to pay cancellation charge of 20 euros. I didn't pay as I cancelled straight after monthly payment. Next month they increased it to 40 euros. I ignored. Now they sent me a letter from Amsterdam called " SwiftDebt Assist" with charge of 72 euros for outstanding debt. And there are no name's of senders, just scan and pay. Other wise threatening me with court. What should I do? Why Amsterdam if I paid membership fees for Ireland? Someone could advise what action I should take?

My experience has been Very good! I will be keeping in touch and using the woman who came to my apartment, again and again! As a matter of fact She has come to my home on 2 ocassions already! Siria is an excellent and thorough worker. This lady is fantastic! She is such a nice person also. Thank you Care.com, I would not have met her if it wasn't for you!

We agreed on a time for today but nobody showed up and I’m getting no response to my messages. I’m discouraged at this time.

Avoid this company at allllll costs. I paid for services last year to clean people homes, became extremely sick and have been told by my doctor that I am unable to work. I cancelled my membership to discover it still active and cancelled it again. I’m having cardiovascular and neurological issues. They tried to take 24.99 from my account 5 times. They finally were able to successfully steal it and I contacted immediately to explain that I haven’t logged into their website for over a year and can provide proof that I’m sick and not permitted to work. They said it doesn’t matter and still refuses to refund my money. I will be contacting an attorney. What’s even more wild is I’m on Disability. They’re about to be shut down and done stolen from the wrong sick struggling woman. I wonder if their mothers even know that they raised heartless thieves. This company has no morals and should be called corrupt dot com. If you visit Reddit you’ll find a whole thread of people saying how they stole from them also. They reopen closed accounts and charge you even after you’ve cancelled with them. I thought I was losing it but other people are saying the same exact thing. I also contacted the BBB on them.

Paid for membership hoping to reach out to some carers. Turns out those carers can't read my messages unless they buy a membership. Total scam!

I have been on Care.com since 2007 as a caregiver and it has been a great tool to connect with families from all over. Since I have the ability to travel, I’ve had clients in six states, with impeccable references. However, being FORCED to have to deal with this new app is having me search on other platforms for new clients. The app is absolutely HORRIBLE and has NO improvements to the website! The layout is odd and not user friendly. You are have to use it N/S, which is not convenient on an iPad, and I don’t need to see families I may be a good match for. It reminds me of a banner-type advertisement. It is annoying. You’d think by NOW the site or app would have a feature where you can mark off jobs you are passing on so you do not have to see them every time you’re on the site, which I am daily, if in-between clients. They have the dismiss feature on the aforementioned ‘Families you may be a match for’, so it is bewildering WHY they did not enable this feature on the general listings. Also, now you are supposedly to take your finger and draw on the map the area you’d like to work. Since I’m willing to go anywhere, it does not work. I’m still manually putting in zip codes, which is alright, but instead of doodling, WHY couldn’t it be a ‘no limit’ within the distance box, instead of a mere 50 miles? It makes NO SENSE since there is another box as to how you view listings, with ‘Nearest Distance’ as an option. All I have to say is I am so glad I did not renew my subscription that is supposed to give you extra benefits, such as seeing new potential clients ahead of the general listing! The prices have gone up so much and I do not see one difference with having it or not. It’s such a shame. I used to be proud of recommending this site to fellow caregivers and even some families, but now I won’t bother. What’s the benefit to do it any way? It’s not like they have a referral program, in which they could give you a free month or spotlight you for a month. It’s not hard to do right by people. You’ll have long-lasting relationships. I’ve had this with my clients and am still friends with some families after 2 decades and they are always willing and happy to give me a reference. It’s how business should be done. Especially with Care in the title!

I received this: Thank you for considering Care.com in your job search. We really appreciate your interest in joining our company, and we want to thank you for the time and energy you invested in your application for the Inside Sales Representative (Ad Sales) - Remote position. Our hiring team reviewed your application and unfortunately, we are not able to advance you to the next round for the Inside Sales Representative (Ad Sales) - Remote position. We encourage you to apply again in the future if you find an open role at our company that suits you. Thank you again for applying to Care.com, and wish you the best of luck in your job search. (I never applied lol)

She was very nice respectful and she made sure my daughter got to school on time