Care.comReviews of care.com

Great at finding people who fit my qualifications and providing families that care about us just as much as their children

Received lots of resumes. Great selection. Pick came down to arbitrary choice. I choose a really good person. The app did not nor does not allow me to select hired

Aside from the fact that their business models makes absolutely NO SENSE for parents, they intentionally make it hard to cancel subscriptions. The FTC already went after them 2 years ago for this, but they have not changed!!! I cancelled my subscription and never thought about it again until I saw months of renewal charges posted to my credit card. When I logged on, it appeared as though I had never cancelled it!! Immediately I cancelled again via the website, and it showed that my account would be "downgraded to free" at the end of the billing cycle ... but it also still showed a future billing date and the "manage membership" button still took me to a page that showed an ACTIVE subscription!! It allowed me to go through this PHONY cancellation process as many times as I wanted! I contacted customer support about the issue and all they said was "we don't do refunds" and basically saying I knew that I was signing up for auto-renewals when I signed up. Trying to CLOSE the account entirely just showed, again, that the account "would be closed" at the end of the current billing cycle. Sure buddy! Not buying that bullcrap again! There is not even a way for you to manually delete your stored payment information. Pretty sure that is illegal ... Oh and when you send a message to support they give you a "support ticket number" but the auto-response from the customer support email address literally says "This email address is no longer monitored" so there isn't even a way to follow up on that ticket number!! So after multiple attempts with customer support and finally submitting one last angry complaint via their stupid portal, I went ahead and disputed the charges through my credit card company. I had mentioned in my final complaint that I would do this. The next morning my account had been wiped and it APPEARS that they issued the refunds (after saying they wouldn't). When I called my credit card to remove the disputes they so kindly advised me to wait until the refunds actually get posted on the account, because right now they are just pending. The credit card company said many scammy companies do this - they'll "issue a refund" so it shows up in pending transactions just to get you to drop your charge disputes, but those refunds will drop off and never actually post to your account!!! We'll see what happens but I would not be surprised AT ALL if that's how this shakes out. Care.com is so obviously scammy it's insane. IDK how on earth they're the main provider for connecting parents & nannies.

Very easy to use. A lot of very qualified house cleaners to choose from. Fast and easy what else could you ask for!

I’ve been with Care.com for many years have gotten a lot of great clients. I truly truly enjoy Care.com. It’s probably one of the best in interactions of caregiving that I’ve been able to do besides agency and they’re not the best but Care.com I would recommend it to anybody. great people great Pay great experience.

I was speaking with a representative which was very impatient and rude She hung up on me and I was not able to leave a review about her attitude. This happened at 8:45 in the morning on March 19th I hope you could look up our conversations that was ended abruptly Thank you for your services otherwise I have no complaints about Care credit.

Great access to discounts with lifemart, many responses to a babysitter job instantly

I apply for a nanny job and got three job offers, I was so surprise. The app works very well that you can communi- cate to the employer and ask questions.