Canada PoochReviews of canadapooch.com

Service à la clientèle catastrophique. Cela fait 6 semaines que j'attends de recevoir mon produit. Je l'ai reçu rapidement la première fois mais j'ai dû procéder à un échange à cause de la taille, le guide n'étant pas bon. Mes courriels restent sans réponse et le peu de fois où j'en ai, ils me laissent ensuite sans suivi. Le traitement de ma commande est extrêmement long, ils sont inefficaces.

7$ for a restocking fee!!! Guys this is a scam!!! Stay away!

Terrible warrany you would think that a company that charges so much for it's product would stand behind it. I purchased the boots and I reached out to them when I realized that my dogs paws were getting wet. They told me that the boots were not water proof but water resistant. They are marketed as a winter Boot. They would do nothing,. A month later I reached out again because the straps were no longer adhering they are velcro. They said that this was normal wear and treat . I paid $60 for dog boots and they are only expected to last 2.5 months in Canada... unbelievable. If they had a zero starts that's what I would give them

I bought a pair of dog walking gloves. The touch screen layer was completely torn after wearing the gloves for 4 days. I also bought a set of 4 winter boots for my dog. One of them got a hole after 1 day of wearing. Don’t believe the hype. They never published my review on their website

While the product quality is not cheap and very accurate to what the pics had me anticipating … their size chart is completely off. I measured my golden doodle exact and not only are the legs only 1/2 the length he needs, overall I should have ordered at least 2 sizes bigger. Very disappointed.

My Doodle wore these about 10 times only and now they leak like a sieve, so not water resistant as they claim also the company is not vert assecible to contact they probably do not like all the reviews as most of them are really bad.

Dog boots velcro failed after 4 wears - it no longer sticks and has become fuzzy and unusable. I tried 3 different jacket styles for my dog, sent all back due to not fitting my dog and ordered the next size up/down. And even the replacement sizes don't fit. Product sizing is completely incorrect. And I'm paying a restocking fee every time. Customer service is truly terrible - for anything: returns, shipping, sizing, etc. IF you get a response, it's several days later and the answer is "we can't help". I'm not surprised they disabled Google reviews.

Fits awful, their measurements are not accurate and sizing up won't make a difference. The seam work on the inside of the boots is atrocious, please be careful you do not bend your dog's toes backwards trying to get them into the boot. On top of that, their return policy is obnoxious which includes a flat restocking fee (they call it something else to get around the legality) and requires you send multiple photographic proof that you did not damage the item. I sell online and if I treated clients like that no one would bother with me.