Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
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181 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop Canada Pooch Dog Coats, Sweaters, Boots, Harnesses and More. Our fashionable dog clothes and accessories are made for style and comfort.
Canada Pooch (canadapooch.com) has 181 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
Showing 15 reviews with 5 stars · Clear filters
I bought a harness for my puppy in May from local PetSmart. Loved the harness but it sadly broke. I reached out to Canada Pooch's support and they were amazing! They sent me a replacement with no issues and I recieved it within a two days of reaching out. Definitely will be purchasing again!
By Andrea D.
Purchased Canada Pooch softshield boots from Ren's. They said to return them if they didn't fit. Unfortunately, after a block, a tiny tear appeared in the bottom of one. Perhaps it had already been there. Who knows. Ren's gave me the runaround and told me to call Canada Pooch. I have renewed faith in customer service as they sent a new boot off and I had it in my post box within less than two days. Bravo.
By DH
i really like your website and the designer and developer really tried! but try to improve the site which will have discount and comparison setion work on that and i can help too
By Adex V.
Hello! We received your new dog jacket. We love it and suggest that anyone ordering for a Shih tzu to order a 2XL for a 20 lb dog. Ours is 5 yrs old and it fits her perfect. We love the style and the color. We will continue to order things from you. Please put us on your list. It's so warm looking and the best fitting jacket we've had for Polly. It fits perfect and she loves it!!
By Carol
Wonderful customer service. When I emailed asked if they sold individual boots (as we lost one) they informed me they didn't not but they that they could ship one to me if I covered shipping. Very happy! Highly recommend this product as it is great quality.
By Eric W.
I purchased snow boots for my 65 lb dog so we can walk in freezing temperatures and 6" snow. They work well and stay on. I had a problem with one of the fasterners on a bootie. It broke. I notified customer service and they promptly sent me another one. The booties are easy to put on, well made, have a ample rubber non slip pad on the bottom and an elastic fastener on the top.
By Elaine B.
The suspender boots are great! Along with Slush Suit. Size chart was useful and true to form.
By Take Action on R.
I absolutely love the suspender winter boots. They stay on well if we are walking or jogging, even for an hour.
By Suzanne
