Great support
Response time to my inquiry was very fast and they were able to help me almost immediately. Very kind and ready to help.
By Christine M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
190 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Campaignmonitor is listed under Internet & Software in San Francisco, California.
Campaignmonitor (campaignmonitor.com) has 190 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
190 approved reviews, newest moderated first
Response time to my inquiry was very fast and they were able to help me almost immediately. Very kind and ready to help.
By Christine M.
Excellent support for our issue with dynamic content filtering.
By Rod E.
The team responded quickly to my request for assistance as a client had accidentally overwritten a campaign that was about to be sent! They were able to back track and restore the newsletter within a few minutes, something I couldn't have done at the front end. Great work guys.
By Andy L.
Very quick response to a query, that turned out not to to be an issue. Very positive attitude that made me feel genuinely supported.
By Dawn E.
Pretty bad to be honest. No way to contact them. Their own Solvvy just froze and never sent . I was drowning in a malicious email attack and no help was available. I tweeted them. No reply. Eventually one Solvvy got through and contact was made.
By Jim
Customer service was excellent. We had an issue and received a prompt reply with an explanation and a resolution to the problem. We love the support we get from Campaign Monitor.
By Lisa O.
one of the support team responded to my questions via email (multiple times) and solved my issues with creating a draft campaign in a really timely manner, in a friendly and helpful way. I could not be more impressed with the service :)
By Ros
Opened a support ticket and Kerri was great in answering my questions and getting it done. We have used Campaign Monitor for years and it's a great system. Have recommended it to others and would recommend it as an email and automation platform.
By Laurent M.