A fast response to a sending problem…
A fast response to a sending problem late on a Friday afternoon. Very pleasantly surprised to be talking to a real person via messaging.
By David O.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
190 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Campaignmonitor is listed under Internet & Software in San Francisco, California.
Campaignmonitor (campaignmonitor.com) has 190 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
190 approved reviews, newest moderated first
A fast response to a sending problem late on a Friday afternoon. Very pleasantly surprised to be talking to a real person via messaging.
By David O.
Campaign Monitor went above and beyond to help us scramble through and respond to yet another hairpin turn as a result of the Covid -19 crisis. Thanks to their quick response and creative solution we were able to turn around out campaign on a dime.
By HundryMagpie
I love how the second support answered my question about updating our business address.
By Richelle M.
I recently upgraded to include call support. It was so helpful to have knowledgeable people quickly answer my questions and get me up to speed.
By Candice K.
If you have some problem that needs help immediately or in a short time, this CampaignMonitor can do it properly.
By Nan
The support team was great to solve the issue I had and addressed it quickly!
By KA
Excellent service and knowledgeable support from someone who clearly cared about their customers and product Very impressed!
By Bill A.
Campaign Monitor is simply the best email service provider I've used. Their deliverability is great, the tools available for building campaigns work well, and their support team is unmatched. We recently had a serious issue that their team was able to resolve in a matter of minutes. Excellent company and great product!
By Tyson B.