CallRail pays for itsself!
CallRail will bring your business to the next level! We use it for multiple accounts to only hear great feedback!!!
By Rob
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
486 approved reviews, newest moderated first
CallRail will bring your business to the next level! We use it for multiple accounts to only hear great feedback!!!
By Rob
CallRail is an excellent full-featured call tracking platform. It has a very simple workflow to create numbers for campaigns, has an uncomplicated interface, and integrates with all the other software I need (wordpress, adwords, analytics, etc). Their customer service is very good-- they are available, knowledgeable, and responsive. I would recommend CallRail to anyone involved in online marketing.
By Jonathan
I started using CallRail to track leads for my clients over 2 years ago and have never looked back. They're always improving their service.
By Alex
Have been using callrail for a year for our clients (we run a marketing agency for small businesses). The value for the price point has been excellent - I would highly recommend CallRail for small businesses looking to provide proof of their marketing, as well as small agencies looking to show attribution for their efforts on behalf of their clients!
By Jon
Great service
By Julio
Highly recommend! CalRail is easy to set up, easy to use, and helps me provide excellent customer service to my clients. It's a great tool for any ad agency!
By Ronni
Great system that is frequently updated with useful features and enhancements!
By Bret F.
Callrail is great. The interface is super easy to use. Our clients love getting to listen to calls and score them. It has been very helpful for showing clients the true value of our marketing efforts. Can't recommend it enough.
By Graham A.