Awesome Functionality!!!
I love the functionality of being able to record every call. #LoveIt
By Chris S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
486 approved reviews, newest moderated first
I love the functionality of being able to record every call. #LoveIt
By Chris S.
Tameka has helped us out a lot. Very quick to respond and very quick to make big account changes as well.
By YM
it great call rail
By Peter
Very flexible and easy to use phone tracking system. I love the form submission tracker too!
By David A.
CallRail is amazing! Huge tracking system for our company.
By customer
Very easy to use on mobile app or computer.
By Chelsea
Great service for the price!
By Angela
Great call tracking with good reporting!
By Customer