Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
511 reviews
BuyBrakes.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1998, Veteran Owned - BuyBrakes.com has been fully engaged in guiding enthusiasts, racers, driving instructors and consumers in the complex subject of purchasing brake and suspension upgrades and delivering those components from dozens of the best brands in the world at the best pricing possible. When you connect to our sales team, you'll actually be talking live to real brake experts ready to discuss and provide solutions regarding your vehicle's braking and suspension challenges.Having a complex component, order or delivery problem that you feel you need to talk to the company founder about? He's at ext. 459 at our toll-free number where you could reach him live or he'll return your call the next business day. Who does that? We do.There is no better company at having complex conversations regarding the dozens of brake and suspension brand offerings as it relates to thousands of year/make/model vehicles on offer in North America. BuyBrakes.com is the go-to resource for automotive technicians and auto repair facilities to call when they are not exactly sure what Brembo, Stoptech, Wilwood or other brand Brake Caliper is hanging off the spindle on the car/truck or SUV that just pulled into their shop. Yes, they call us to find those tricky bits. Are we always correct? Only 98% of the time. The other 2% we're digging deeper within the hollowed halls of engineering staff inside the brands themselves.Are our vendors struggling with supply chain issues in 2021? Yes
BuyBrakes.com (buybrakes.com) has 511 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
511 approved reviews, newest moderated first
Hey reall good looking rotors and brakes for my 2018 challenger that has the brembo brakes. This is a great way to avoid the ultra expensive brembo rotors and brakes about a 1/3 of cost same performance
By Michael M.
David Briggs super helpful in tracking down cross-reference for EBC brake pads - best customer service experience in memory!!! And fast shipping and great price.
By Gene H.
Excellent customer service. Dave was able to quickly narrow down my options.Knowledgable people that are able to offer great advice that goes beyond what is written in the product description. Great product and prices
By Maciek
This was the best laid out website I've seen in a long time. The price was perfect, the product selection was spot on, and I didn't have to place a second order to use the discount. I will definitely order from this site in the future.
By Rick
I ordered a brake kit and wasn’t sure about the choice. After doing some independent research, I called in and had my order changed. Thanks to David’s help, I know I have the proper kit coming. I could tell he didn’t care about upselling me. He just wanted to make sure I got what I was looking for. I genuinely appreciate the help! There are so many options out now a days. I am really looking forward to the upgrade in performance as well as longevity. Thanks again y’all, well done.
By John A.
shipping so slow
By Alge D.
Horrible. No communication on when my brake pads will be shipped. Called customer service and had to leave voice mail because they do not answer their phones. Big waste of time dealing with this childish firm. Sorry I ever placed the order online. I will now need to get a refund from the credit card I used to charge this purchase which they apprently are not going to deliver or communicate with me about.
By Jim F.
When placing my order with Adam he went above and beyond my expectations addressing all of my needs. Very good experience. This is my second purchase with Adam.
By TJ
