Quick and informative customer service…
Quick and informative customer service and SAVED ME A TON OF MONEY!
By Barbara
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
778 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bunker is the leading instant business insurance and compliance platform for independent workers and enterprises. Providing business insurance products and services for contractors, freelancers, small to medium businesses, and enterprises.Read Bunker insurance reviews, verified by TrustPilot. BuildBunker.com is rated excellent with 9.4 out of 10 based on TrustPilot reviews of the leading online business insurance company. Offering instant business insurance and compliance solutions, Bunker is dedicated to protecting and empowering small business owners and large enterprises.
Bunker (buildbunker.com) has 778 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
778 approved reviews, newest moderated first
Quick and informative customer service and SAVED ME A TON OF MONEY!
By Barbara
Excellent service, Allison really went out of her way to solve my problem...
By Lilo
Thank you very much for a great experience!
By AM
Effortless and prompt service so far is excellent
By Lorena
That was too easy! Come on, it took me less than 5 minutes to get what I needed. Thank you. Fantastic user experience.
By Chris G.
Fast, easy, and efficient. Great customer service.
By Dana
This insurance is basically a rip-off. I purchased the insurance because I have a vendor that requires liability insurance with them named as the beneficiary. I carry liability insurance already - a million dollar policy - and pay $211 per year, because I am low risk. I am not a mechanic, perform construction, etc. I am a technical writer. I also pay $65 per year for helicopter evac in case I get injured when I am out hiking in the middle of nowhere. In contrast, Bunker charged me $211 for three months of coverage. This is a scam, but if you have a client who requires liability coverage with them as the beneficiary you don't have a lot of options. The best thing you can do is charge the client back for the cost and write it off your taxes.
By ELISE
Response from Bunker· Aug 28, 2019
Thank you for your feedback - we truly appreciate all feedback as it is helpful for us to grow as a company and help our members evolve the insurance in their contracts. We do understand that insurance can be a frustrating process, especially when it is being required for a contract. This is why we created Bunker, to streamline the insurance process so everyone can get to work faster. We always have Insurance Advisors available via phone (877-968-9108), email ([email protected]) and web chat (buildbunker.com) Monday-Friday 8am-5pm cst. Please don’t hesitate to reach out; we’d love to hear more about your experience and see how we can improve it further.
It was super easy to get the insurance I need it quickly!
By Laura