Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
778 reviews
BunkerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bunker is the leading instant business insurance and compliance platform for independent workers and enterprises. Providing business insurance products and services for contractors, freelancers, small to medium businesses, and enterprises.Read Bunker insurance reviews, verified by TrustPilot. BuildBunker.com is rated excellent with 9.4 out of 10 based on TrustPilot reviews of the leading online business insurance company. Offering instant business insurance and compliance solutions, Bunker is dedicated to protecting and empowering small business owners and large enterprises.
Bunker (buildbunker.com) has 778 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
778 approved reviews, newest moderated first
Under Staffed
By Andrew
Response from Bunker· Jun 15, 2022
Hi Andrew! Thank you for your feedback. We are continuously working on adding to our growing team of insurance experts. If there is anything we can assist you with, please don't hesitate to reach out to us at [email protected] or 877-968-9108.
Easily reachable and swift service
By Ghouse
Very helpful and great support.
By Eric
Not a fan of Bunker. I will change insurance brokers as soon as i get to it. My recommendation: Go elsewhere. I am not even going to bother to explain my concerns and complaints.
By Jerry
Response from Bunker· Jun 6, 2022
Hi Jerry! I'm so sorry to hear you were not happy with Bunker. We continue to add more team members to our growing agency to make sure an expert advisor is ready and available for you. If there is anything we can do for you in the future, please don't hesitate to reach out to us by either giving us a call at 877-968-9108 or emailing us at [email protected]. We are open Monday-Friday from 9:00 am - 5:00 pm CST.
I had to call several times to get my coverage sorted out and it was so refreshing to have the phone quickly answered by friendly humans who not only helped me efficiently but took time to share jokes. Excellent customer service skills.
By Amy
Response from Bunker· Jun 6, 2022
Hi Amy! Thank you so much for the feedback! We can't wait to continue working for you in the future!
I appreciate the professionalism and hard work
By Crystal
It is such a pleasure working with an insurance broker that is on top of their game in every way. Emails responded to within an hour, communicating professionally, documentation requested is received within 24 hours, making my clients very happy with me. We are very happy being a client of Bunker.
By Thoroughly happy C.
Bunker is experienced with issuing coverage a certificate of liability and was able to provide a quote immediately.
By SbhHcl
