Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,437 reviews
Bruno Independent Living AidsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free Stairlift QuoteBruno StairliftsIndoor StairliftsOutdoor StairliftsBruno® Stairlifts | Make Life EasierVeteran-FoundedFamily-OwnedMade in USABruno is dedicated to making life easier for our customers by crafting the highest quality American-made stair lifts.Bruno stair lift are designed by American engineers for industry-leading dependability. Installed and supported by North America's largest and most experienced network of local stair lift dealers - Bruno strives to deliver the superior customer experience we believe all customers deserve.Bruno indoor, outdoor, straight and curved stair lifts save space on your steps, deliver superior ride quality and are built to last. All Bruno indoor stairlifts feature a Limited Lifetime Warranty, while all outdoor models come with a 5-Year Limited Warranty.Get your free Bruno stair lift quote today!
Bruno Independent Living Aids (bruno.com) has 4,437 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,437 approved reviews, newest moderated first
BOUGHT THE ELITE WITH THE 'FLIP UP'. FLIP UP DID NOT WORK PROPERLY. TECHNICIANS CAME BACK AND REVISED INSTALLATION. TRANSITION FROM STRAIGHT RAIL TO FLIP UP IS STILL VERY ROUGH. TECHNICIAN TO ATTEND TRAINING IN WIS. IN MAY. HE WILL ADVISE BRUNO AND SEE WHAT CAN BE DONE TO MAKE TRANSITION MORE STABLE AND SMOOTH.
By GENE P.
Very satisfied. We purchased and had it installed by Allmed in Liberty, NY. Very professional. 5 years ago we had a Bruno outdoor stairlift installed. Never had any problems with it. Great
By Jackie
The stair lift is great. Very sleek looking and occupies much less room on the living room steps than my old unit.
By Jeffrey R.
Excellent product. Great company called Nu-Trend in Moline IL.
By Bonnie B.
Before purchasing our chair lift, we investigated and talked to other company reps for several months. As we analyzed the data collected, we decided our best option was to order the Bruno. The company rep was thorough in his explanation of the chair lift and answered all of our questions--treating us like a family member. No pressure to purchase, gave us a quote and told us to think it over and give him a call and he would bring the chair lift and deliver it at our convenience. We contacted him several months later, made a delivery appointment for installation. We anticipate many more years of use to provide us access to our den which is location on our lower level and to the remainder of our house on the upper level. We have been using the chair lift daily for several months and we have no complaints.
By JOHN C.
A little slow otherwise it is great
By Dave
We surely try to lift
By David R.
You met my requirements. I wanted a chair lift that could deal with a heavy weight person. I wanted a specific color to go with my hallway. You gave me a color chart so I could choose instead of the standard beige.i wanted a chair lift to stop and charge on all three floors. Also I wanted to be able to call the chair lift from any of the floors and it come to me. You gave me all my requirements. Thank you. Satisfied customer.
By Beth
