We love it.
We love it.. the remotes could use some addressing
By Thomas
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
4,437 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free Stairlift QuoteBruno StairliftsIndoor StairliftsOutdoor StairliftsBruno® Stairlifts | Make Life EasierVeteran-FoundedFamily-OwnedMade in USABruno is dedicated to making life easier for our customers by crafting the highest quality American-made stair lifts.Bruno stair lift are designed by American engineers for industry-leading dependability. Installed and supported by North America's largest and most experienced network of local stair lift dealers - Bruno strives to deliver the superior customer experience we believe all customers deserve.Bruno indoor, outdoor, straight and curved stair lifts save space on your steps, deliver superior ride quality and are built to last. All Bruno indoor stairlifts feature a Limited Lifetime Warranty, while all outdoor models come with a 5-Year Limited Warranty.Get your free Bruno stair lift quote today!
Bruno Independent Living Aids (bruno.com) has 4,437 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,437 approved reviews, newest moderated first
We love it.. the remotes could use some addressing
By Thomas
Wonderful product! Totally satisfied. My 90 year old mother-in-law can go up and down steps now with ease!
By Robert
Was done as we wished, us working properly. Very nice to deal with
By Agnes S.
Works Great. Just as it should.
By William M.
Installer was GREAT. Came and had it in in no time.So far after about a month it's working GREAT.My wife uses it everyday.It has been everything Bruno claims it is.Thank for a well built product.
By William S.
The stair lift is great, and I find that it really saves me a lot of strain on my knees. The only reason I gave 4 stars instead of all 5 is because I did have it stop on me one time for no apparent reason, and I got off partway down the stairs and fiddled with it to try to get it going again. After a while it did respond, and I never figured out what made it stop. There was no obstruction or anything. So far that has only happened that one time. My other slight complaint is that the power swivel is a bit noisy and squeals a bit when it's turning with me sitting on the chair.
By Joe in Minden H.
Great equipment
By Robert
Excellent Axel & crew where Great didn't leave until I Knew how to handle my new equipment Thank U 10,000 X s over Happy new year to you
By Marjie S.