Installer was excellent
Installer was excellent. Prompt, very responsive, knowledgeable, courteous, and friendly. Footrest plate should be longer; my wife can't flex her knees far enough for her heels to catch the front of the footrest.
By Mr. B.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
4,437 reviews
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Free Stairlift QuoteBruno StairliftsIndoor StairliftsOutdoor StairliftsBruno® Stairlifts | Make Life EasierVeteran-FoundedFamily-OwnedMade in USABruno is dedicated to making life easier for our customers by crafting the highest quality American-made stair lifts.Bruno stair lift are designed by American engineers for industry-leading dependability. Installed and supported by North America's largest and most experienced network of local stair lift dealers - Bruno strives to deliver the superior customer experience we believe all customers deserve.Bruno indoor, outdoor, straight and curved stair lifts save space on your steps, deliver superior ride quality and are built to last. All Bruno indoor stairlifts feature a Limited Lifetime Warranty, while all outdoor models come with a 5-Year Limited Warranty.Get your free Bruno stair lift quote today!
Bruno Independent Living Aids (bruno.com) has 4,437 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
4,437 approved reviews, newest moderated first
Installer was excellent. Prompt, very responsive, knowledgeable, courteous, and friendly. Footrest plate should be longer; my wife can't flex her knees far enough for her heels to catch the front of the footrest.
By Mr. B.
Competent, knowledgeable representative. No high pressure. Excellent price. Trouble free and timely installation.
By Robert L.
Sales representative explained how the stair lift would be installed and its operation. Took measurements of the stairs and then gave me the cost and warranty information on the stair lift.
By Charles A.
I thought I had an issue with the light on panel. I thought it was flashing red & green but my rep came right out to check and it was gold & green which meant it was charging
By Bernice M.
The installer was professional and courteous and very helpful. He made sure we were completely informed about the function of the chair lift. He was more than efficient and kind.
By John C.
Mike was very patient and friendly. Carefully explaining our options.
By David G.
Appreciated being offered more than one option from which to choose. Warranty offered was better than rivals. Purchase was quick, respectful and not at all "pushy". Liked that supplier is located locally so that if service becomes needed, there is local resource.
By Margaret P.
Ease of use and safety.
By Gary T B.