Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

Marta and Chris, along with everyone else at Broadmoor, are wonderful! They went above and beyond to answer all of our questions and help us figure out the best options for us. They are honest, sincere, and helpful, without being at all pushy. So refreshing after the many other RV dealers we have visited!

I walked in to broadmoore looking for a specific model they did not have it in stock but had something along the line of what I was looking for so they decided to show me. I fell in love with the trailer they had in stock and was very similar to what I wanted. What I liked the most was I felt zero pressure by my sales person marta she was very helpful when needed but not pushy at all. The walk through was also great any questions I had were awnsered and they took time to show me everything on my rv. The only reason I'm giving a 4 was because when we did our walk though we pointed out details in the trailer that were supposed to be fixed by next week when I picked it up. I showed up and 2 of the things that were supposed to be fixed weren't because they did not have the parts. They assured me they were ordered and would have them in soon. It was kind of a bummer not taking it home in perfect shape but I also understand parts take time to come in. other than that everything was great and definitely recommended broadmoore rv.

This is our 3rd RV we have purchased from Broadmoor RV. We like dealing with Marta, who we feel gives a fair deal. When there are warranty issues, Broadmoor RV has always been there to take care of the problem. They have a good variety of brands, and types of RV's, making it unnecessary to shop at other dealers. Hopefully our recent purchase of an Arctic Fox Fifth Wheel (a very well made RV) will be our last purchase for a good long time. Love our Arctic Fox 27-5L, just the right size for the two of us.

Happy with our new RPod 192 trailer. Marta the salesperson was very good. We were not happy being around so many people in the building that worked for the dealership walking around without a mask during a pandemic. And, a couple of small issues with the trailer (missing the bush kitchen and the dealership blowing the fuse on my electric jack and not replacing it) made me wonder about the check in and check out process for this product. There was too much information to absorb on the walk through. Especially for a new trailer/RV owner. They need a pamphlet, or videos to refer back to. Nothing terrible but the overall experience could have been better, especially in regards to mask safety and consideration of our time being there.

My girlfriend and I had a wonderful experience. We walked in the door and said we just want to browse at trailers. The lady at the front desk said it was their policy to have a salesperson make contact with us (which initially I was saying to myself “here we go again”) Brad came up to us and introduced himself. I told him that we are only here to browse bumper pull toy haulers. He politely pointed us in the direction of the bumper pull toy haulers. Brad respected that we did not want to be pressured so he checked in on us about every half hour. It was a real quick check in that consisted of “how are you guys doing, want any water and can I answer any questions?” It was the perfect amount of interaction for us. Towards the end of our browsing we linked back up with Brad and we talked about everything we looked at. Brad did no try to up sell us on anything and was super respectful of our wants and needs. Day and a half later we bought our first Travel Trailer from Brad and couldn’t be happier with the experience. Everyone from the front desk to the finance room was super nice, professional and respectful. Highly recommend Broadmoor RV!

The purchase was smooth and uneventful but the walk thru seemed like a hard sell for add ons like coatings and fancy surge protecters. Also during the walk thru the employee could not seem to keep his spandex type mask on. The same type of “mask” the CDC and tests have shown to actually promote aerosol of droplets rather than containing them. None of the other employees readying the RV were wearing any masks at all. They accommodated us quickly for a next day delivery but obviously did not check the water system carefully. It had a problem that would have been immediately obvious had they tried each faucet.

We loved broadmoor RV, Eder really spent his time helping us navigate what we needed and wanted. This place is awesome!

Thanks to sales person Jason. A BIG thanks to Charles for the best walk through we have ever had. Great job everyone