Broadmoor RV SuperStore Inc.Reviews of broadmoorrv.com

We really enjoyed working with Doug Sitton, He wasn’t pushy and really made the experience nice!! The broadmoor staff was great to work with, hopefully when we pick the RV up this week everything goes as smoothly as the purchase did. This is our 2nd RV through Broadmoor and we couldn’t be happier!! Thanks from the Grabeel’s

First of all Marta is the best!! Thanks Marta. However, after spending the night in your parking lot we realized we had a heating issue. Lots of airflow in the bedroom - none in the kitchen. Two of your staff advised us that "this is the way it is. We build them this way. Live with it." I mentioned this to the employee who came out to check me out on the new trailer hitch. Good guy!! With initiative he started taking things apart and discovered the slideout had cut the heating duct to the kitchen. He not only fixed it - he added a heavy duty shield to prevent this issue from presenting again. Please find out who this fellow was and recognize him. Had it not been for him, had we taken the other two employees advice, we would have been unhappy with our lovely new Jayco 24RL's heating for the duration of our ownership.

Brad and Molly were Rockstars, I called on Wednesday morning and by Thursday morning they had secured both a trailer and financing. This is a great dealer and they have a great staff. Michael

Very good customer service answered any questions I had and were very easy to get in contact with if I needed more info on the trailer that I purchased

Very nice people but failed to detect and fix problems with our new trailer. The defects were mostly minor and not worth a 150 mile trip back to get repaired. The toilet paper holder was installed backwards and screw holes were stripped. Several small bolts on the slide-out were stripped. The plastic sliding cover on the screen door was missing (still not sent after 2 weeks notice). The toilet sink trap was not properly tightened and leaked. The hole cut for the cigarette lighter-usb outlet was cut too large so the screws had nothing to grab. This outlet was hanging out during check out and the technician just shoved it back in. No response from my complaint letter.

Great experience with Broodmoor they were great to work with. Jason answered all of our questions and showed us 3 different floor plans.

We had a very enjoyable process when purchasing our 2015 Jay Flight Travel Trailer. Our sales rep was Jason. This was our 5th RV purchase. We have owned a truck camper, Class C, 5th wheel and a travel trailer so we knew exactly what would work for us. Jason was friendly, honest and did not try to force us in anything that we did not want. In fact, we live in western Washington and originally visited Pasco to see another RV at another dealer. We had been in communication with them at least 30 to 60 days prior. However, when we arrived at the other dealer that particular sales person did not seem interested in wanting to sell the RV. He actually asked if we had gone to any other dealership in the area. We said no. We really were interested in the 5th wheel they had. He did not even try to negotiate after we told him the price we wanted out the door. So basically he suggested in not too many words that we should check other dealerships out. He even named a few. So...we did. Ended up meeting Jason at Broadmoor and was so completely blown away by the totally different vibe. A welcoming one! We ended up purchasing a travel trailer although our plan was to purchase a 5th wheel across the freeway. LOL. Besides Jason, it was the price and the condition of the Jay Flight that sealed the deal. On a side note as we finished signing papers at Broadmoor, the other dealership texts me and offers us the price we wanted, but too late and a lot of dollars short for them. We are so satisfied and will definitely keep Jason and Broadmoor RV in mind if we are ever in a need for another RV!. Thank you so much for your great customer service.

We had a great experience with Broadmoor RV. I feel we received a very honest deal. Jason Rowland was nice to deal with. I would definitely recommend Jason and Broadmoor RV.