Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
596 reviews
Brilliant POSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission at Brilliant POS is simple, "to help owners succeed in growing their business through a powerful POS system." Whether you just need to get started with a simple way to process payments, or you’re ready to expand your business with impressive tools, we’ll work with you where you’re at and help you take your business to the next level. We strive to provide the ultimate product and best services. Your experience setting up and learning how to use your POS system is as important to us as the features and unlimited potential the software gives you. You will always have an account manager and 24/7/365 US based support ready to assist. We love helping retailers grow.
Brilliant POS (brilliantpos.com) has 596 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
596 approved reviews, newest moderated first
Tim Crane is awesome! He has gone above and beyond for my with question and looking into certain things that pertain to my business. he has remained professional and has been very responsive and helpful in getting what I need to be able to start sales! His help is very much appreciated and I value his time he has put in for my business. Thank you Tim and Brilliant POS Team!
By ricky Q.
Anthony has been so easy to work with. He listened to all my needs and was able to identify needs that I had overlooked. He actually answers his phone anytime I call with question and gets me taken care of. The process and program have both been very easy to process thru. Thankful to have chosen Clover to work with and gotten Anthony as my rep.
By Cindy S.
Response from Brilliant POS· Jun 9, 2022
It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Clover Go is a great way to take your business on the road. We met most of our customers at the job site. This was an easy way to let them pay without having to give us cash or a check. However, it can still be recorded on the Dashboard. To my surprise, I was able to send invoices for customers to be directed to pay their bills online. I'm so happy that I can transition into the Clover Flex as our company grows to track orders. Grant M. is always checking in and ready to answer any of my question.
By Lyn W.
Response from Brilliant POS· Jun 2, 2022
It’s lovely to hear your kind words of appreciation for our hard-working staff! We are happy to know that your Clover device meets the needs of your company now and can provide further options as you grow and expand. We're here to help anytime!
After clearing some miscommunications and receiving a call from Justin I am pleased with the service provided. He even gave me his personal cell for future needs. Thanks for reaching out!
By Kevin K.
Response from Brilliant POS· Jun 2, 2022
We’re so grateful that you took the time out of your day to share your review with us. I'm glad your expectations were met and you are pleased with the service you received from Brilliant POS.
Had a last minute request to provide meat at an off-site event. Needed a way to take Credit Card orders. As usual, Jason Bell responded quickly and provided the requested Clover Go overnight. Was quick to connect to the iPAD and worked excellent!
By Plymouth Prime M.
Response from Brilliant POS· Jun 2, 2022
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Great to hear the Clover Go could provide the capabilities Plymouth Prime Meats needed at the time! Thank you for giving us the chance to serve you.
This is Reza & Joe from BRANDS OFF-PRICE/LOTS OF BRANDS out of Miami, FL! Just stopping by to say THANK YOU Stuart - amazing customer service and always available the moment we need!
By Reza
Response from Brilliant POS· May 26, 2022
We’re so happy to hear you had a great experience at Brilliant POS! We hope to serve you again soon.
When I need help, response is immediate! It is easy to use and set up
By Laura I.
Response from Brilliant POS· May 26, 2022
It's great to hear that your expectations were met with the service and products received. We’re here to serve you anytime!
I contacted Brilliant and what can I say. The process was easy and quick. I think it is perfect set up for my small business. The product is easy to understand and customer service is on it too. I have 0 complaints.
By Accent Pets ChristineMott P.
Response from Brilliant POS· May 26, 2022
We want you to know how much we appreciate your review. We’re happy to hear we hit the mark for you and your business needs.
