The continued support
The continued support . I feel better with each encounter
By Camille B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,577 reviews
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Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
The continued support . I feel better with each encounter
By Camille B.
I was able to choose a great therapist who is in tune with my needs. I also have a great psychiatrist who is also in tune, but more of the medical end. Brightside is very much on top of things. They consistently email and check up on your progress. Their platform is easy to navigate as well.
By Mike T.
Very good company the therapist is helping me through my issues very well.
By Moment P.
I used the app to reschedule an appt and it never canceled the original so I was charged. I reached out about the frivolous no show fee with the promise of being reached out to within 72 hours and I haven't gotten a reply in a week. beyond that, every time I looked at how much a visit cost I was told it was $0 - assuming my insurance covered all of it I went about my time until I woke up to another $100 charge today with no communication about pricing. I will be finding a new provider.
By Maddie
Response from Brightside Health· Nov 26, 2025
Thank you for the review. We’re sorry for the frustration this caused, and we’re glad we were able to connect with you directly and resolve the issue. If anything else comes up, please reach out to [email protected] so we can provide further assistance.
Excellent Dr. And therapists
By Kristi
Personable and helpful!
By Tisha S.
Great service
By Jessie B.
I absolutly love my therapist and look forward to meeting with her every week
By Casey