I get along well with my counselor.
I get along well with my counselor.
By Marianne H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,577 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 94 reviews with 4 stars · Clear filters
I get along well with my counselor.
By Marianne H.
council was in agreement on skipping medication for 1 day
By edward A.
My experience was a good one. Scheduling was fast and efficient.
By Kimberly J.
The therapist listens well and does a good job
By Scott M.
The app is very easy to navigate, and my counselor is wonderful. The things that detract from the score are the difficulties in clarifying that insurance is supposed to fully cover my appointments. We were able to handle my first few appointments, but I just received another invoice stating I have a co-pay, so I believe I will have to call your billing department. again. The only other issue I have is the ability to make more than one appointment at a time. Even just being able to make two appointments would improve the process for me. I do, however, understand the logic behind it not being available.
By Monica J.
Counselor is great, I would give 5 stars if prices where more reasonable
By Marcos M.
Scheduling is a pain...
By Pamela I.
I just have problems making appointments. It only lets me book the same week and maybe the next week.
By Amy E.