Brightside HealthReviews of brightside.com

There is no available appointments. receive many emails to book and cant. I emailed therapist 3 times and no response.

Issue is still not resolved Thanks

Very Professional personnel And a very easy system To use.

Providing direction on dealing with problems. Providing useful handouts that explain what the emotions are we are dealing with, variables of how we can deal with these emotions and how others deal with these emotions. Listening and giving feedback on our approach to get through that which we are dealing with.

I just have problems making appointments. It only lets me book the same week and maybe the next week.

I had to wait 45 minutes past my appointment time.

I’ve been doing good and getting the help I need

Brightside Health is a complete assembly line that treats human lives like low-priority support tickets. They made sure their billing system processed my payment instantly for an initial assessment on Tuesday, but when it came to providing actual medical care and next steps, they completely ghosted me for three full days. ​When I finally demanded the treatment plan I paid for on Friday, their support team panicked and abruptly terminated my care via an automated text template. To cover up their own clinical neglect, they actually fabricated a "policy violation" out of thin air, falsely claiming I was aggressive, even though no anger or profanity was ever used. ​The lack of internal communication is a joke. Minutes after support terminated my account, a separate provider sent me a completely contradictory canned message—so incredibly lazy they didn't even bother to edit out the bracketed template text at the bottom.