Proactive mental health
The psychiatrist I've been working with for the last year has been very helpful. She is a good and avid listener and is very good about helping me structure my mental health care routines.
By Rafael V.
Monday, November 9, 2026 · Customer reviews of US businesses
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1,577 reviews
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Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
The psychiatrist I've been working with for the last year has been very helpful. She is a good and avid listener and is very good about helping me structure my mental health care routines.
By Rafael V.
Not worth time or money. So many better options out there! Overcharged and force to do a 30 second check in each month just to be able to charge me again and again.
By Crystal C.
Brightside Health is truly amazing! I feel like a completely different person and so much healthier! I am so grateful for Dr. Pratt and William Abrowka. They are the best!
By Julie R.
Loved therapist, not cool that I cant book another session until I've completed the previous, therapist was on vacation multiple times so I wasnt always able to book 4 sessions per month for both reasons, was not told until ten minutes before last session that services were not available in NY. Therefore, last session was not completed. Didnt get to thank or say goodbye to therapist. It triggered the rejection and abandonment trauma I struggle with. I spent the day crying. Since I got no notice, it will take months to find a therapist here and now I dont even want to participate. It took me 8 years to get help. Dont want to start all over. Was not credited for therapist not being available or for the last weeks I couldnt schedule because I wasnt given notice.
By MB
Response from Brightside Health· Oct 2, 2024
Thank you for bringing this to our attention and we apologize for any inconvenience. Please contact us at [email protected] so we can help directly.
My therapist is fantastic
By Lisa J.
I appreciate my therapist very much, he listens and he gives me practical advice to help me improve
By Tena TINA P.
I’ve progressed so far since I began with my therapist.
By Sabrina G.
My therapist challenges me. I appreciate his honesty and he cares.
By JOANNE B.