Happy with psychiatric nurse
Happy with psychiatric nurse. Counseling was ok. Help desk difficult to get when needed.
By Nathan
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,577 reviews
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Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
Happy with psychiatric nurse. Counseling was ok. Help desk difficult to get when needed.
By Nathan
Brightside Health's online therapy service is quick, easy, efficient and an unmatched value! I am 100% pleased and satisfied with the quality care, service and overall results. Just WOW!
By T S.
The very best for me.
By Betsy
I appreciate being able to do the check-ins at my convenience as well as the flexibility of scheduling appointments with my doctor.
By Mary
Brightside was a great help! They are willing to listen and provide help and not judge. I am so thankful to them and I would tell anyone don’t hesitate reach out to them for help.
By Brandee
Very prompt and kind care.
By David M.
I started using Brightside Health in March 2024. I knew I needed to do something to help my anxiety associated with IBS. My mental health nurse practitioner has been great! Very caring with knowledgeable and helpful! I would highly recommend Brightside Health to anyone who’s struggling. It’s virtual and reasonably priced.
By Terri D.
It's fine. I like my therapist. I've been doing much better on medication. I just wish it were cheaper and that there were more transparency regarding the cost up front.
By Amelia F.