Met with a psychiatrist who basically…
Met with a psychiatrist who basically refused service and told me to go back to my old provider.
By Alaska
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
1,577 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
Met with a psychiatrist who basically refused service and told me to go back to my old provider.
By Alaska
I think the program really tries to make a good match but it died by always work out. Times for therapy meetings is hard to accommodate and to be honest I did not match well with my therapist
By Guest
The programs and ideas presented through brightside therapy worked for me and I am able to see how I can be in control of my own cognitive behaviors.
By Mel B.
Easy online accessibility with a skilled provider. Enjoy the flexibility of scheduling my own followup appointments. Was unsure of online/zoom experience but has been very rewarding.
By Camille G.
Everyone is always helpful and pleasant.
By Dennis F.
Great service !! Ivan is amazing !! I wish I could continue but I couldn't afford the payments .
By Eloy S.
I love the app! It’s very helpful and easy to find your way around! The people are fantastic and always willing to work with me if my appointment doesn’t work! I’ve really enjoyed my experience with Brightside and I will continue to use them!
By Deidre
My therapist and psychiatrist have been really helpful in helping me deal with my behavioral health.
By Shay