Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
353 reviews
Brain Tree GamesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market.Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.
Brain Tree Games (braintreegames.com) has 353 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
353 approved reviews, newest moderated first
Some of the best puzzles around! Some of the pieces are very odd shaped, but overall the puzzles are excellent!
By KMD
Response from Brain Tree Games· Mar 22, 2022
Thanks a lot for your review. Yes our puzzle pieces are random cut :D All the puzzle pieces are unique in shape and size. We are more than happy to have you as our customer. :) Please do try our other puzzles too ;)
easy ordering
By bob
Response from Brain Tree Games· Mar 22, 2022
Thanks a lot for your review. We are more than happy to have you as our customer. :)
Excellent service
By Marcia T.
Response from Brain Tree Games· Mar 22, 2022
Thanks a lot for your review. We are more than happy to have you as our customer. :) Please do try our other puzzles too ;)
Very high quality,love all the stuff they come with,bright colors and fast delivery
By cindy H.
Response from Brain Tree Games· Mar 22, 2022
Thanks a lot for your review. We are more than happy to have you as our customer. :) We use advance printing machine to bring up the vibrant and bright colors to the puzzle art. :D
I have since learned that they do not pay artists for their art work. They just make very similar copies. I will not support this company.
By Allison L.
Response from Brain Tree Games· Mar 22, 2022
I am sorry for any inconvenience caused, If you have any doubts or queries regarding our puzzle art you can directly contact our corporate office ( [email protected] ) Or you can call ( +1 703 436 9766 ) Thanks
I’ve been a member of the Audubon society for over 10 years and I am an avid bird watcher. The Birds puzzle made by Brain Tree Games was the perfect puzzle for me. I was surprised to find that the puzzle included cardboard sorting trays, a full size poster, a resealable bag and box top stand. The sorting trays are handy and useful for the majority of puzzlers, but I have my own sorting trays which are mush larger and stack with a lid. Most times I do not use the poster for reference. But there was suduko puzzles on the backside of the poster which I enjoyed solving. The box top holder was my favorite “extra” that they included with the puzzle. Too many times I have had to figure out how to prop up the box top for referencing during the build only to have it topple over. I also thought that the idea of including a resealable bag to put the puzzle pieces into after it is assembled was brilliant. A lot of missing pieces of preowned puzzle’s are sadly caused by the pieces not being bagged. The pieces were random cut and quirky which provides more of a challenge than a normal grid cut puzzle. The image was crisp and colorful. There was just enough detail provide to assemble each bird separately. This puzzle provided was a nice break from the difficult challenge puzzles that I normally build.
By Cary P.
Response from Brain Tree Games· Sep 26, 2022
Hello Cary Pasqualle, Thank you so much for taking the time to leave us this amazing review
Bad company took parcel then said another $270 to deliver poor show
By Jones H.
All review fake and paid.
By Grégory F.
