Half of the pieces were broken and had…
Half of the pieces were broken and had the bottom of it gone and picture ripped off. Me and my family were very disappointed 😞
By Logan R.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
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353 reviews
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We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market.Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.
Brain Tree Games (braintreegames.com) has 353 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
353 approved reviews, newest moderated first
Half of the pieces were broken and had the bottom of it gone and picture ripped off. Me and my family were very disappointed 😞
By Logan R.
Colorful and sturdy pieces good quality
By Melissa
There are 8 pieces fully connected, and 9 pieces that need to be glued back together. Poor quality.
By Ashley H.
The colors are beautiful and I love the feel of the pieces; slightly textured yet smooth.
By Misty O.
I recently completed the 1000 piece Wild Circus puzzle and it was challenging but a lot of fun. This is my first experience with this brand and I was very impressed how well the pieces stayed together and the overall quality of the puzzle. The pieces don't fit together evenly and that's where the challenging part came in. I really enjoy working this kind of puzzle.
By Charlie B.
Cat’s Dinner was such a fun puzzle! It has beautiful colors and well-fitting pieces. Thanks for the experience!
By Jen
Good puzzle, fun to do for sure. Turning out beautiful, only issue was that some pieces were not cut and some where torn on the back. Nothing that altered the look of the puzzle
By Ann P.
Worst puzzle I ever bought! The die did not cut through about half the puzzle. Spent more time physically separating the pieces and peeling backing off so pieces fit together or layed flat than we spent building the puzzle! Will not be buying another!
By Shirley N.