Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
826 reviews
BrainsmateSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us
Brainsmate (brainsmate.com) has 826 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
826 approved reviews, newest moderated first
Best and user friendly
By Fasal Abdul R.
Response from Brainsmate· Aug 1, 2026
Dear Fasal, Wow, thank you for the highest praise! We're glad you had a smooth experience. Feel free to share the test with your friends to see how they do! Customer Support Team BrainsMate
Enjoyed the test
By Jamie Lea M.
Response from Brainsmate· Aug 1, 2026
Dear Jamie, So glad you liked it! Thanks for taking the test and leaving a review Customer Support Team BrainsMate
It's my first time to test iq
By Not
Response from Brainsmate· Jul 31, 2026
Dear Customer, Welcome! We're so glad you chose us for your very first IQ test. We hope you enjoyed the experience and discovered something new about yourself! Customer Support Team BrainsMate
This is the first time I ever took an IQ test and I did. That’s pretty good. I got 130.
By Tyler E.
Response from Brainsmate· Jul 31, 2026
Dear Tyler, Thank you for taking our IQ test! A score of 130 is an outstanding achievement for a first attempt. We appreciate your feedback and hope you enjoyed the experience Customer Support Team BrainsMate
Unauthorised hidden transactions and won’t refund money!!
By Bashar I.
Response from Brainsmate· Jul 31, 2026
Dear Bashar, Please note that the subscription terms, including the recurring charges and auto-renewal policies, are explicitly presented on the checkout page. As far as we can see, you have already contacted our support, our team has already sent you an email regarding the cancellation of your subscription and regarding the payment issue. We'll be happy to assist you! Customer Support Team BrainsMate
Awesome platform
By Timothy O.
Response from Brainsmate· Jul 31, 2026
Dear Timothy Ojo, Thank you for your wonderful feedback! We truly appreciate your kind words and are glad you had a positive experience with us. Customer Support Team BrainsMate
This is a scam. Claims to be a free IQ test but requires a $1 payment to access results which auto enrolls you into a monthly subscription. States in their subscription policy that you can cancel at any time in your profile settings but are unable to do so. Forces you to contact customer service to cancel your hidden subscription once you become aware. Customer service unwilling and able to answer questions about deceptive business practices when questioned. Simply cancelled my subscription and avoided the questions.
By Taylor F.
Response from Brainsmate· Jul 31, 2026
Dear Taylor, Thank you for sharing your feedback. We can confirm that we received and reviewed your request, and your subscription has now been successfully cancelled. We would also like to clarify that the recurring nature of the subscription is indicated during the purchase process. Our team is continuously working to improve the website and user experience. We apologize for any inconvenience you experienced and appreciate you taking the time to share your feedback. Kind regards, Customer Support Team BrainsMate
Faster than light
By zameed
Response from Brainsmate· Jul 30, 2026
Dear Zameed, We're delighted to hear that you found the BrainsMate experience fast and enjoyable. We truly appreciate your positive feedback and are glad you had a great experience with us. Customer Support Team BrainsMate
