Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
826 reviews
BrainsmateSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us
Brainsmate (brainsmate.com) has 826 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
826 approved reviews, newest moderated first
You can always retrain your you
By Suzzette
Response from Brainsmate· Aug 6, 2026
Dear Suzzette, Growth and learning never stop, and testing your skills is a great way to stay sharp. Thanks for sharing this great reminder and for testing with us! Customer Support Team BrainsMate
Very helpful
By Anas Hany Mohamed M.
Response from Brainsmate· Aug 4, 2026
Dear Customer, Thanks for sharing! We always aim to deliver a valuable experience, so your review means a lot to us Customer Support Team BrainsMate
easy to access and use
By Chloe B.
Response from Brainsmate· Aug 4, 2026
Dear Chloe, Thanks for the great review! We're glad you found the platform easy to access and navigate. Customer Support Team BrainsMate
Scam company. $1 for test that auto enrols you to a monthly subscription. And the only way to cancel is email them. They then hide behind unscrupulous company policy and don't provide a full refund
By James
Response from Brainsmate· Aug 4, 2026
Dear James, We take billing concerns very seriously and do not engage in unauthorized charges. Our trial offer explicitly outlines the subscription terms and automatic renewal details before purchase. We want to make this right for you. Please contact our support team at [email protected] with your account details, and we will immediately assist you. Customer Support Team BrainsMate
tis a scam, paid $1 for my test, just got a charge for $51 bc its a hidden subscription, they claim it says its a subscription, but i went and did it again to check and its in the tiniest writing possible:D have emailed, but by reading the other reviews im assuming i wont be getting my money back. they make it extremely difficult to cancel subscription aswell. do not use!!!!!!
By Brylee N.
Response from Brainsmate· Aug 4, 2026
Dear Brylee, As far as we can see, you have already contacted our support, our team has already sent you an email regarding the cancellation of your subscription and regarding the payment issue. If you have any further questions, please email us at [email protected]. Customer Support Team BrainsMate
It's Great to understand your brain thanks to the App
By Adnan A.
Response from Brainsmate· Aug 3, 2026
Dear Adnan Ahmed, We're glad to hear that you enjoyed using the BrainsMate app and found it interesting to learn more about how your brain works. We truly appreciate your kind words and are happy that you had a positive experience with us. Customer Support Team BrainsMate
Really understanding agent, very polite and respectful and it’s not everyday that you meet someone like this and they took care of my matter so well. I really appreciate them. Much thanks
By Ayesha
Response from Brainsmate· Aug 3, 2026
Dear Ayesha, We’re delighted to hear that our Support Team member was understanding, polite, and respectful while assisting you. We’re especially pleased to know that your matter was handled so well and that you felt genuinely supported throughout the process. We truly appreciate your recognition and will be happy to share your kind words with the team. Thank you for your thoughtful review and for choosing BrainsMate. Customer Support Team BrainsMate
Gooooooooddd
By Helmi Ali A.
Response from Brainsmate· Aug 2, 2026
Dear Helmi Ali Afif, Thank you for your feedback! We truly appreciate your positive energy and support. We hope you continue to enjoy challenging yourself with our IQ tests and puzzles! Customer Support Team BrainsMate
