Sunday, November 8, 2026 · Customer reviews of US businesses

TheFair Hearing

Brainsmate Reviews | Read Customer Reviews of brainsmate.com

Education Services

BrainsmateReviews of brainsmate.com

Write a review Website

The Fair Hearing score

3.9/ 5

Average

826 reviews

Brainsmate3.9Average

Rating distribution

Select a line to read only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Brainsmate

Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us

Brainsmate (brainsmate.com) has 826 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.

Also known as: brainsmate.com
Website: brainsmate.com
Category: Education Services
Listed on The Fair Hearing: 2026

More in Education Services

Brainsmate reviews

826 approved reviews, newest moderated first

Oct 11, 2026
My first time taking a IQ test.i was…
My first time taking a IQ test.i was intrigued, excited, but more scared. Im 53. And thought it would be alot lower than expected.
By H. L.
Response from Brainsmate· Oct 11, 2026
Dear Customer, Thank you so much for sharing your story with us! Taking an IQ test for the very first time can certainly feel intimidating, but it is wonderful to hear that curiosity took over. Age brings experience and deep problem-solving skills that often shine in cognitive evaluations! Best regards, Customer Support Team BrainsMate
Report
Oct 11, 2026
Crazy scam.
Reading the other reviews looks like everyone gets priced for this hidden subscription slightly different. I was charged 73 NZD for this unauthorized subscription. That's my food for the WHOLE WEEK. Now I have to eat rice and egg for the whole week because I thought it'd be funny to mock my friends with a random IQ test. As of right now I am disputing this charge with my bank and reporting it as fraud and will report them to the Commerce Commission if they ignore the refund.
By Julian M.
Response from Brainsmate· Oct 11, 2026
Dear Julian, Thank you for reaching out, and we are deeply sorry to hear about the distress this situation has caused you. We understand how important these funds are for your weekly expenses, and we want to help address your concern directly. Details regarding trial pricing and subscription options are outlined during checkout and in our Terms of Service. However, we take feedback regarding unexpected charges very seriously and want to assist you with a proper review of your account. To help us locate your transaction and review your account status right away, please send an email directly to our support team at [email protected] with: The email address you used when completing the test. The exact charge amount (73 NZD) and transaction date. Once you email us at [email protected], our team will locate your account, verify your subscription status, and review your case. Best regards, Customer Support Team BrainsMate
Report
Oct 11, 2026
Had to think which i enjoy doing scored…
Had to think which i enjoy doing scored well at 134,which is way above the average for my age group, very happy with the results.
By Nicholas B.
Response from Brainsmate· Oct 11, 2026
Dear Nicholas, Wow, an IQ score of 134 is an exceptional achievement! That places you in the top tier of cognitive performance for your age group—you should be very proud of that result! Best regards, Customer Support Team BrainsMate
Report
Oct 11, 2026
Just really enjoyed it and thought it…
Just really enjoyed it and thought it was fun
By Manuel Oscar M.
Response from Brainsmate· Oct 11, 2026
Dear Manuel, Thank you so much for your kind words! We are thrilled to hear that you enjoyed the test and had fun taking it. Our team works hard to make our cognitive assessments both engaging and insightful, so feedback like yours really brightens our day! Best regards, Customer Support Team BrainsMate
Report
Oct 10, 2026
Exceptional customer service
Exceptional customer service! Kate Smith went above and beyond to resolve my issue. She was incredibly helpful, and I can’t thank her enough for her support and assistance.
By Naureen A.
Response from Brainsmate· Oct 10, 2026
Dear Naureen Akhtar, Thank you for your wonderful feedback! We’re delighted to hear that Kate Smith provided such exceptional service and went the extra mile to resolve your issue. We’ll be sure to share your kind words with Kate, as recognition like this means a great deal to our team. We truly appreciate your trust in BrainsMate and are glad you had such a positive support experience. Customer Support Team BrainsMate
Report
Oct 10, 2026
Quick and easy
Quick and easy
By Christine
Response from Brainsmate· Oct 10, 2026
Dear Christine, Thank you for your feedback! We’re glad you found the BrainsMate test quick and easy to complete. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
Report
Oct 10, 2026
Total scam they made me pay 1$ for an…
Total scam they made me pay 1$ for an IQ test and later they started charging me me almost 40$ without notice
By Azaan K.
Response from Brainsmate· Oct 10, 2026
Dear Azaan Khan, Thank you for sharing your concerns. If we have correctly identified your account, we can confirm that your subscription has been canceled. We can also confirm that all subsequent payment attempts on your account were declined, so no further payments were successfully processed. If you have any questions or need further clarification regarding your account, please contact our Customer Support Team at [email protected]. Customer Support Team BrainsMate
Report
Oct 10, 2026
Cool
Nice to have a rough idea
By Reuben
Response from Brainsmate· Oct 10, 2026
Dear Reuben, Thank you for your feedback! We’re glad BrainsMate gave you a useful starting point for understanding your cognitive abilities. We appreciate you taking the time to share your thoughts and hope you enjoyed the experience. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
Report